Patient Service Rep.

About the role

Join our dynamic team of professionals dedicated to providing exceptional service and support. We are seeking a Patient Service Representative who is passionate about healthcare and eager to make a positive impact.

Responsibilities

• Handle incoming calls and emails from patients seeking information or assistance.
• Provide accurate and timely responses to patient inquiries regarding appointments, billing, and other matters.
• Coordinate with internal departments to resolve patient issues efficiently.
• Ensure all patient interactions are professional, courteous, and adhere to company policies and procedures.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Basic computer skills including proficiency with Microsoft Office applications.
• Ability to work flexible hours, including evenings and weekends.
• Experience in customer service or a related field is a plus.

Qualifications

• Strong problem-solving and organizational skills.
• Positive attitude and ability to handle stressful situations calmly.
• Proficient in using email and phone systems.

Skills

• Customer service skills.
• Attention to detail.
• Effective communication skills.

Benefits

• Comprehensive health insurance coverage.
• Flexible scheduling options.
• Professional development opportunities.
• Employee discounts on services.

Pay

$15.00 per hour.

Schedule

Variable schedule to accommodate patient needs.

Contact Information

To apply, please submit your resume and cover letter detailing your relevant experience and qualifications.

For more information, visit our website or contact us directly.

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