Patient Service Coordinator - Geriatrics Reach

Location: 200 Seabury Drive, Bloomfield (10507).

About the role

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

Responsibilities

• Serve patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts.
• Create a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations.
• Schedule appointments to provide timely, accurate, friendly, and clinically appropriate patient access.
• Respond to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.

Qualifications

• High school diploma/GED equivalent, or a minimum of 2 years of customer service experience (preferred).
• Relevant experience in a fast-paced medical office (highly preferred).
• Epic experience (preferred).
• Positive, customer‑focused approach with a commitment to providing excellent patient care.

Benefits

• Opportunities for career development and growth across multiple locations.
• Part of an organization on the cutting edge, bringing new technologies, breakthrough treatments, and community education.
• Competitive benefits program designed to ensure work/life balance.

Schedule

Monday – Friday (Mon‑Fri)