Patient Service Coordinator - Full Time
Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care at reduced costs to families and payors.
Our Vision & Values
At Blue Cloud, it’s our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision:
- We cheerfully work hard
- We are individually empathetic
- We keep our commitments
About You
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment and desire to contribute to a strong culture where the entire team works together for the good of each patient.
Responsibilities
- Greet and register patients and family members
- Manage appointments and daily schedule
- Manage and provide patients and their families with appropriate forms and informational documents
- Provide customer service
- Escalate any issues, questions, or calls to the appropriate parties
Requirements
- High School Diploma or equivalent
- 2 to 3 years of customer service experience in high-volume dental or medical office setting
- Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively
- Computer skills to include word processing and spreadsheet
Preferred Qualifications
- Strong background in patient care environment
Benefits
- Medical, vision, and dental insurance
- Flexible Spending and Health Savings Accounts
- Paid time off (PTO)
- Short and long-term disability
- 401K
- No on call, no holidays, no weekends
- Bonus eligible