PATIENT SERVER (FULL TIME AND PART TIME)

Location: Masonic Pathways - 1200 Wright Avenue, Alma, MI 48801

Schedule

Full and part time schedule. Days may vary: 6:00 am - 10:30 am or 11:30 am - 7:30 pm.

Pay

Fixed pay rate: $15.00 per hour

Requirements

• Customer service experience required
• Food handling experience desired
• Ability to lift and/or move up to 100 pounds
• Computer technical skills to operate hospital systems
• Excellent verbal and written communication skills

Responsibilities

• Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds, and retrieving trays
• Takes patients' menu selections prior to each meal
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic, and religious preferences
• Assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner
• Interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met
• Retrieves trays from patients' rooms
• Maintains accurate and current information for each patient on assigned unit(s)
• Assists dietitian with monitoring of patients who are NPO, on liquid diets, or have a calorie count ordered
• Communicates any patient-related problems/concerns to appropriate personnel in a timely manner following departmental procedures
• Adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures
• Contributes to patient satisfaction goals by providing quality service
• Complies with federal, state, and local health and sanitation regulations and department sanitation procedures
• Maintains a clean, sanitary working environment
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply
• Completes all daily, weekly, or monthly reports as outlined in corporate policies and procedures on a timely basis
• Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets
• Utilizes equipment in performing job functions according to department's safety procedures
• Follows facility and departmental safety policies and procedures, including incident reporting
• Follows facility and departmental infection control policies and procedures
• Follows the facility's protocols for Hazardous Materials and Waste Program
• Adheres to Emergency Preparedness Program and Life Safety Program; participates in drills as appropriate
• Performs other duties as assigned

Benefits

• Uniform shirt provided
• Willing to train
• Fun work environment and supportive team
• Robust benefits package for full-time and part-time associates:
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits (Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, Choice Auto and Home Program)
• Full-time positions also include:
  • Medical, Dental, and Vision Insurance
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
• Eligibility for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws