Patient Scheduling Coordinator - Plastic Surgery
Full-time, 100% FTE, day shift. Monday through Friday between the hours of 8:00 AM – 5:00 PM. Hours may vary based on the operational needs of the department.
About the role
Join the #1 hospital in Wisconsin where you’ll be the gateway to remarkable healthcare by providing excellent phone-based customer service! This is a great role to start your career with UW Health. This position offers a wide range of growth opportunities to staff members dedicated to serving our patients.
Responsibilities
- Facilitate and coordinate the care of our patients through effective and timely scheduling.
- Schedule complex appointments which require the coordination of multiple resources to complete scheduling for surgical and non-surgical procedures.
- Evaluate scheduling policies and procedures.
- Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
- Act as a liaison with leadership to determine scheduling resource needs.
Requirements
- High school diploma or equivalent (required).
- Associate's Degree or Bachelor's Degree in Business Administration, Healthcare, or other related field (preferred).
- 1 year of previous experience working in an office or customer service environment (required).
- 1 year or more of electronic medical scheduling (preferred).
Pay
UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Location
Eastpark Medical Center - UW Health’s state-of-the-art ambulatory facility located across from East Madison Hospital on Eastpark Blvd. transforms the patient experience. It is home to many specialties, including women’s complex care, adult cancer care, advanced imaging and laboratory services, and innovative clinical trials.