Patient Scheduling Coordinator/Clinical Operations Assistant - # 26-20786

Duration: 12 Months

About the role

The Clinical Operations Assistant supports all administrative activities in the Skincare Clinical Research and Innovation Center (SCRIC), including scheduling, emailing, sending out reminders, scanning, filing, printing study documents, organization of inventory, product ordering, chart preparation, room preparation, study product preparation, data entry, and related tasks.

Responsibilities

• Responsible for participant check-in/check-out and may assist with providing study forms to participants to complete.
• Perform general sanitizing of treatment rooms, instrumentation, and high-touch surfaces before and after patient visits and whenever necessary.
• Perform administrative duties such as scheduling patients, answering calls, responding to emails, sending out appointment reminders, photocopying, filing, scanning, and organizing documents.
• Responsible for preparing treatment rooms, patient charts, and study product supplies.
• Responsible for maintaining SCRIC Product Inventory and general supplies (including ordering, disposing, shipping, logging/tracking, and organizing).
• Support data entry activities.
• Support additional clinical activities such as arranging instrumentation servicing/maintenance, ordering subject compensation for participants, providing eligible compensation to participants upon study completion, etc.

Requirements

• Bachelor’s Degree required; an associate degree may be considered with relevant experience.
• 3-5 years’ experience.
• Excellent customer service and people skills are essential.
• Ability to work independently as well as within teams.
• Attention to detail and ability to prioritize with strong organizational skills.
• Knowledge of the pharmaceutical/healthcare industry is preferred.
• Experience working in a medical office setting is preferred.
• Proficient in MS Word, PowerPoint, Outlook, Excel, etc.
• General knowledge and application of all regulatory guidelines governing clinical research is preferred (GCP, ICH guidelines, CFR, etc.).

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. For more information, visit www.ustechsolutions.com.