Patient Sales Consultant (Sleep Health) In-Person

About The Position

Patient Sales Consultant (Sleep Health) – Baltimore, MD
Pivotal Health | Full-Time | Onsite
Schedule: Monday–Friday
Shifts: 10:00 AM–6:30 PM • 11:30 AM–8:00 PM

What You’ll Do

- Make outbound calls to patients who have been referred for home sleep testing - Quickly build rapport and create a positive, engaging experience - Break down the testing process, equipment, and insurance in clear, simple terms - Handle objections with confidence and close patients on moving forward - Collect any required upfront payments - Document interactions and outcomes in CRM systems - Partner with internal teams to ensure a smooth, high-quality patient experience

Who You Are

- A natural sales professional who knows how to connect, influence, and close - Background in retail sales, hospitality, restaurant service, or inside sales - Comfortable educating patients, asking for commitment, and overcoming objections - High-energy, goal-oriented, and motivated by hitting targets - Strong communicator who follows through and stays organized

What You Bring

- High school diploma or equivalent - 1-2 years sales or customer-facing experience (retail, restaurant, hospitality, or call center preferred) - A customer-first mindset with a passion for helping people

What We Offer

- Medical, dental, and vision insurance - Generous PTO and paid holidays - 401(k) with employer match - Company-paid life insurance - Employee Assistance Program - Consistent Monday–Friday schedule (no weekends!) - Company-provided equipment - Opportunity to grow with a national leader in sleep health services

Equal Opportunity & Compliance Statements

· STATEMENT OF POLICY: MedBridge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability. · AFFIRMATIVE ACTION PLAN (AAP): The Affirmative Action Plans for Minorities and Women, Individuals with Disabilities, and Protected Veterans are available for inspection by appointment with Human Resources during regular business hours. · REASONABLE ACCOMMODATION: Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at (864) 272-1843 or TTY 711 (Relay). · EMPLOYMENT ELIGIBILITY: This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Requirements

- High school diploma or equivalent - Inside sales or call center sales experience required - Strong customer service background - Comfortable talking with patients and educating them - Ability to work independently and meet daily/weekly goals - Clear communicator with strong follow up skills