Patient Representative - Oncology

About the role

The Patient Representative in Medical Oncology supports the needs of cancer patients at the Hartford HealthCare Cancer Institute. This position works in a medical office setting and is responsible for a variety of administrative tasks.

Responsibilities

• Scheduling appointments
• Calling pharmacies to verify prescriptions
• Billing patients and verifying precertification
• Triage phone calls from patients, physicians, and insurance companies
• Maintain patient and business confidentiality
• Other duties as assigned to meet department needs

Requirements

• High school diploma or equivalent
• Some college preferred
• A minimum of three (3) or more years of medical administrative experience

Qualifications

• Strong communication skills
• Excellent organizational skills
• Ability to multitask and prioritize workload
• Knowledge of medical terminology and procedures

Skills

• Proficient in Microsoft Office Suite
• Experience with electronic health records (EHR)
• Strong customer service orientation

Pay

Competitive salary based on experience and qualifications.

Schedule

Monday through Friday, flexible schedule to accommodate patient needs.