Patient Representative

Schedule

40 hours per week, 5 days per week, 8‑hour day shift (8X5) in the United States.

Responsibilities

• Greet, instruct, and schedule patients; register patients into the computer system and determine their insurance benefits.
• Serve as a liaison between patients and clinical support staff.
• Greets patients in a prompt, courteous and helpful manner.
• Checks‑in patients, verifies and updates demographic and insurance information in the medical record.
• Collects payments and enters charges into the computer system.
• Registers new patients and verifies addresses, telephone numbers, and insurance information.
• Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
• Proficiency with medical office technology systems.
• Maintains work area and reception area in a neat and orderly manner.
• Advises the Office Manager of problems and concerns in the front office and helps in problem solving.
• Attends educational and staff meetings as scheduled.
• Works collaboratively with staff to foster a team approach to high‑quality patient care and staff cooperation.
• Supports clinic efficiency and cohesion.

Requirements

• High school education or equivalent.
• 2 years of experience in a front‑office role using medical management software.
• Typing or data‑entry speed of at least 40 wpm.
• Working knowledge of medical terminology and coding.

Benefits

• Competitive salaries.
• Medical, dental, and vision insurance.
• Matched retirement plan.
• Employee wellness program.
• Opportunities for career growth.

Company Overview

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. The fast‑growing network includes more than 92 MMG ambulatory clinics, an urgent‑care clinic, and a virtual‑care service known as MethodistNOW. Employees enjoy an award‑winning workplace recognized by Newsweek, Glassdoor, Fortune, Great Place to Work, TIME, and other organizations.