Patient Representative

Job Summary

The MDNow Urgent Care Clinic operates Monday-Sunday from 8am-8pm. The Patient Care Representative must be flexible to work these hours.

Qualifications

• 1 year of clinical experience in a patient care setting is preferred
• Willingness to travel to other clinics for scheduling purposes
• Obtain BLS certification within 30 days of start required
• Strong customer service skills
• Ability to work with multiple computer programs

What You Will Do

• Checks-in patients in a timely manner
• Ensures all Web Check-in procedures are followed
• Answers phone calls to the clinic and provides information or refers questions to others as needed
• Verifies insurance timely and accurately
• Sets up occupational client’s preference card and follows occupational procedures
• Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information
• Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented

Benefits

MD Now offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

Note

The available plans and programs may vary by location. MD Now is an equal opportunity employer.