Patient Representative
HCA Healthcare · Franklin, TN · 1 wk ago
On-siteAdministrativeFull-time
About the role
Seeking a Patient Care Representative who provides expertise and champions patient care. Ideal candidate should feel patient care is as meaningful as the organization does.
Responsibilities
- Checks-in patients in a timely manner
- Ensures all Web Check-in procedures are followed
- Answers phone calls to the clinic and provides information or refers questions to others as needed
- Verifies insurance timely and accurately
- Sets up occupational client’s preference card and ensures occupational procedures are followed
- Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information
- Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented
Qualifications
- 1 year of clinical experience in a patient care setting is preferred
- Obtain BLS certification within 30 days of start required
- Strong customer service skills
- Ability to work with multiple computer programs
Skills
- Potential Military Occupational Specialist matches include these Army MOS codes: 68A, 68B, 68D, 68F, 68G, 68H, 68J, 68K, 68L, 68M, 68N, 68Q, 68S, 68U, 68V, 68W, 68X, 68Y
Benefits
CareNow offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Pay
Details on pay are not specified in the job posting.
Schedule
Details on schedule are not specified in the job posting.