Patient Representative

Job Summary and Qualifications

Checks-in patients in a timely manner.
Ensures all Web Check-in procedures are followed.
Answers phone calls to the clinic and provides information or refers questions to others as needed.
Verifies insurance timely and accurately.
Ensures the occupational client’s preference card is followed and occupational procedures.
Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information.
Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented.

Qualifications

• 1 year of clinical experience in a patient care setting is preferred
• Obtain BLS certification within 30 days of start required
• Strong customer service skills
• Ability to work with multiple computer programs

Benefits

CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

Note

Eligibility for benefits may vary by location.

About CareNow

CareNow® urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. In our more than 225 clinics, our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range urgent care services for the entire family.

About HCA Healthcare

CareNow urgent care is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows.

About Us

We are reviewing applications for our Patient Representative opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

EEO Statement

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.