Patient Relations & Sales Partner

Build relationships. Drive growth. Help more patients take the next step in their health journey. You know how to connect with people, understand what matters to them, and turn that understanding into action. Maybe you've sold wellness programs, memberships, aesthetics, healthcare services, fitness programs, consumer health products, or another high-trust service. You know that great sales isn't about pushing someone into a decision. It's about asking the right questions, understanding their needs, building confidence, and helping them see the value of taking the next step. At NIVA Health, we're looking for a Patient Relations & Sales Partner who can do exactly that. This is a patient-facing growth role at the intersection of healthcare, wellness, relationship-building and sales. You'll work directly with patients, helping them navigate NIVA's wellness services while creating meaningful opportunities for enrollment, retention and continued engagement. You'll have clear performance goals, but you'll also have the opportunity to build genuine relationships and make a visible impact on the growth of the clinic. Requirements Your Mission Turn great patient conversations into meaningful growth. You'll be one of the key people connecting patients with the wellness programs and services that may support their goals. That means understanding the person in front of you, identifying opportunities, following through, and making sure patients don't fall through the cracks. You'll own the relationship from the initial conversation through enrollment and ongoing engagement, working closely with providers and clinic leadership along the way. What You'll Own Patient Growth: Build relationships that turn conversations into consultations, enrollments and long-term patient relationshipsSales & Conversion: Guide patients toward appropriate wellness services and confidently navigate questions, hesitation and objectionsFollow-Up: Own your follow-up pipeline and make sure opportunities are consistently and thoughtfully pursuedPatient Retention: Stay connected with patients and identify opportunities to support continued engagement and repeat participationRevenue Growth: Contribute directly to clinic growth through new enrollments, reactivation, referrals and additional service participationPatient Experience: Make every interaction feel personal, professional and aligned with the elevated experience NIVA Health aims to provideService Knowledge: Become highly knowledgeable about NIVA's wellness offerings so you can confidently educate patients and connect their goals with appropriate servicesTeam Collaboration: Partner closely with providers, clinic staff and leadership to create a seamless patient journeyGrowth Initiatives: Support the launch and adoption of new wellness services, programs and campaigns What Success Looks Like You'll have measurable goals tied to: Patient Enrollment | Conversion | Follow-Up | Reactivation | Retention | Revenue | Patient Experience We're looking for someone who enjoys having a number to chase and takes personal ownership of achieving it. You're the Right Person If... You have experience in sales, wellness, healthcare, aesthetics, fitness, memberships, hospitality, consumer services or another relationship-driven environmentYou've successfully guided customers or patients toward purchasing a product, service, membership or programYou're comfortable having conversations about money, value, commitment and next stepsYou can confidently ask for the sale without making the interaction feel transactionalYou know how to uncover someone's needs rather than immediately jumping into a pitchYou're naturally personable, energetic and confidentYou build trust quickly and communicate exceptionally wellYou're persistent without being pushyYou take ownership of your pipeline, follow-ups and resultsYou enjoy working toward measurable goals and are motivated by performanceYou're highly organized and don't need someone constantly reminding you to follow upYou can handle rejection, setbacks and changing priorities without losing momentumYou genuinely care about creating a great patient experience Most importantly... You see sales as helping someone make a decision, not convincing someone to buy something they don't need. You can be commercially driven and genuinely patient-centered at the same time. Benefits What We Offer $110,000+ (base salary at $50000 + performance-based** bonus)**Performance-based bonus tied to growth and enrollment outcomesA high-impact, patient-facing role with a direct connection to clinic growthThe opportunity to develop your sales and healthcare career within a growing wellness organizationA collaborative environment with direct access to providers and clinic leadershipExposure to an expanding portfolio of wellness and healthcare servicesA culture built around Teamwork, Resilience, Open-Mindedness, Ownership and Positivity Important Details Full-time, on-site clinic positionRotating schedule may include occasional Saturdays, depending on clinic operating hoursThis is a non-clinical roleAll medical recommendations, diagnoses and treatment plans are determined by licensed healthcare providers Ready to Build Something With Us? If you're energized by people, motivated by results, and excited by the opportunity to combine relationship-building, sales and wellness, we'd love to meet you. This isn't a role where you'll simply manage a list of patients. You'll build relationships. Create opportunities. Drive growth. And help more people take the next step. NIVA Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.