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Jobs · Healthcare · Alabama

Patient Registration Representative Behavioral Health Outpatient

Children's of Alabama · Birmingham, AL · 2 mo ago
HealthcareFull-time

About the role

Responsible for performing multiple customer-focused Children's Behavioral Health tasks (pre-registration verification, pre-admission, limited financial counseling, scheduling and follow-up appointments, co-pay collection, order entry, account verification and updates, urgent registrations).

Maintain CBH patient records, including filing, scanning, and coordinating record releases with the COA HIM department.

Work collaboratively in a multidisciplinary clinical setting.

Flexible and willing to work in different physical locations and roles as needed to meet customer needs.

Expected to report as needed during periods of inclement weather, disasters, and states of emergency.

Responsibilities

  • Perform multiple customer-focused Children's Behavioral Health tasks (pre-registration verification, pre-admission, limited financial counseling, scheduling and follow-up appointments, co-pay collection, order entry, account verification and updates, urgent registrations).
  • Maintain CBH patient records, including filing, scanning, and coordinating record releases with the COA HIM department.
  • Work collaboratively in a multidisciplinary clinical setting.
  • Flexible and willing to work in different physical locations and roles as needed to meet customer needs.
  • Report as needed during periods of inclement weather, disasters, and states of emergency.

Requirements

  • Ability to work independently.
  • Prefer knowledge/experience with EPIC Financials and one year of previous work experience with automated scheduling and registration applications preferred.

Qualifications

  • Education with Equivalent Qualifications: High School Diploma Graduate or Equivalent.
  • Experience with Equivalent Qualifications: 1 Year job experience as Staff Level with specialization in the field of Care Admin - Registration.

Skills

  • Knowledge of EPIC Financials.
  • Previous work experience with automated scheduling and registration applications.

Benefits

  • Flexible schedule: Monday-Friday 8:00-4:30 with extended hours (if needed).
  • Day Shift, Monday-Friday Standard Days.

Pay

N/A

Schedule

Monday-Friday 8:00-4:30 with extended hours (if needed), Day Shift, Monday-Friday Standard Days.

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