Patient Registration Rep - Day Shift

About the role

The Patient Access Rep is the entry level position of the Patient Access career path. The PAR performs outpatient and inpatient registration functions; provides general information to hospital users, patients and families; ensures that patients meet financial requirements; provides excellent patient‑focused customer service; communicates effectively to service delivery areas to maximize patient flow and customer service.

Responsibilities

• Perform outpatient and inpatient registration functions
• Provide general information to hospital users, patients and families
• Ensure patients meet financial requirements
• Deliver excellent patient‑focused customer service
• Communicate effectively with service delivery areas to maximize patient flow and customer service

Requirements

• High school graduate degree required
• At least 1 year of experience working in hospital admissions, business office and/or physician’s office
• Knowledge of EPIC EMR
• Knowledge of insurance verification highly preferred
• Strong verbal and written communication skills
• Medical terminology required
• HFMA CRCR or NAHAM CHAA certification required within one year of hire

Qualifications

• Up‑Front Collections
• Emergency Department
• Registration
• Outpatient Registration
• OP Surgery & Special Procedures
• Express Check‑In Desk
• Insurance Verification

Benefits

• Comprehensive benefit packages (medical, dental, vision, mental health)
• Paid time off
• 403B retirement plan
• Education assistance
• Voluntary benefits (pet insurance, accident insurance, hospital indemnity, etc.)
• Work/life balance with flexible schedules
• Free on‑site parking
• Referral rewards program

Schedule

40 hours per week, day shift 8:00 am–4:30 pm with weekend and holiday rotations.