Patient Registration Rep - Day Shift
IHA · Wilmington, DE · 1 wk ago
Full-time
Employment Type: Full-Time
Shift: 40 hours per week, Day shift (8:00 AM – 4:30 PM). Weekend and holiday rotations.
About the Role
The Patient Access Rep is the entry-level position of the Patient Access career path. The PAR performs outpatient and inpatient registration functions, provides general information to hospital users, patients, and families, ensures patients meet financial requirements, and delivers excellent patient-focused customer service. The PAR communicates effectively to service delivery areas to maximize patient flow and customer service.
The PAR I employee is certified in all functional areas for PAR I, which include:
- Up-Front Collections
- Emergency Department Registration
- Outpatient Registration
- OP Surgery & Special Procedures Registration
- Express Check-In Desk
- Insurance Verification
Requirements
- High school diploma or equivalent required
- At least 1 year of experience working in hospital admissions, business office, and/or physician's office required
- Knowledge of EPIC EMR
- Knowledge of insurance verification highly preferred
- Strong verbal and written communication skills
- Medical terminology required
- HFMA CRCR or NAHAM CHAA certification required within one (1) year of hire
Benefits
- Comprehensive benefit packages, including medical, dental, vision, and mental health coverage
- Paid time off
- 403B retirement plan
- Education assistance
- Voluntary benefits (pet insurance, accident insurance, hospital indemnity, and others) available from the first day of employment
- Work/life balance with flexible schedules
- Free onsite parking