Patient Registration - Customer Service Representative
Location
LifePoint Cumberland Hospital
Shift
PRN, as needed, minimum required hours a month 48, 24 on call, additional shifts available
About the role
Ready to start a meaningful career in healthcare - even if you’ve never worked in the field before? Join R1, the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.
Responsibilities
- Work across multiple computer systems to register patients efficiently
- Answer phones and gather information quickly and accurately
- Assist patients who may be ill, anxious, or confused
- Navigate diverse insurance plans and coverage details (with training!)
- Adapt to interruptions from clinical teams during urgent care situations
- Build rapport and ease patient concerns in real time
Requirements
- High School Diploma or GED
- Strong customer service experience
- Ability to pass background check, drug test, and meet vaccination requirements
Qualifications
- No healthcare background required
- This role is a fantastic launchpad for a growing healthcare career
Skills
- Compassionate communication
- Quick learning ability
- Thrive in a dynamic environment
Benefits
On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Pay
The base pay range is $14.50 - $18.99 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
Schedule
PRN, as needed, minimum required hours a month 48, 24 on call, additional shifts available
Benefits
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
Contact
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.