Patient Registration - Customer Service Representative

Location: Ascension SE Wisconsin Wauwatosa

Shift

• PRN, as needed, minimum required hours a month 48
• 24 on call
• additional shifts available

About the Role

Ready to start a meaningful career in healthcare - even if you’ve never worked in the field before? Join R1, the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.

Responsibilities

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training!)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Requirements

• High School Diploma or GED
• Strong customer service experience
• Ability to pass background check, drug test, and meet vaccination requirements

Qualifications

• No healthcare background required
• This role is a fantastic launchpad for a growing healthcare career

Skills

• Compassionate communication
• Quick learning ability
• Thrive in a dynamic environment

Benefits

Not specified

Pay

The base pay range is $16.00 - $21.10 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

Schedule

PRN, as needed, minimum required hours a month 48, 24 on call, additional shifts available