Patient Registration

About the role

Greets and welcomes patients into the clinic. Verifies, registers and schedules patients with accuracy and efficiency. Verifies insurance and demographic information. Reviews and maintains patient accounts, secures financial arrangements on self-pay balances prior to and during patient appointments.

Responsibilities

• Registers and verifies insurance and demographic information with the patient according to established guidelines.
• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Informs patients of insurance coverage co-pays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
• Researches and facilitates patients' questions and concerns according to established guidelines and procedures.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
• Actively participates in creating and implementing improvements.
• May occasionally answer incoming calls from patients or internal team members to assist in patient care.
• Schedules appointments for patients with specified clinician according to scheduling guidelines, patient’s needs, and availability of clinician.

Qualifications

• High School graduate or equivalent
• Completion of medical terminology course or equivalent experience and education

Benefits

Fairview offers a generous benefit package including but not limited to:

• Medical, dental, and vision plans
• Life insurance
• Short-term and long-term disability insurance
• Paid Time Off (PTO) and Sick and Safe Time
• Tuition reimbursement
• Retirement benefits
• Early access to earned wages

For additional information, visit Fairview Benefits.