Patient Registrar Overnight Shift

About the role

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information; bedside registration utilizing carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and/or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans) accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources; if required and not obtained, initiate via Passport, online or phone call
• Enter all information and authorization/referral numbers into the registration system
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties
• Obtain copies of necessary identification and insurance cards
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account

Qualifications

• 1 year of related experience preferred
• Demonstrates proficiency in Microsoft Office applications required