Patient Registrar I-Admissions (PT)

Principal Job Functions

• Commits to the mission, vision, beliefs and consistently demonstrates our core values.
• Understands and operationalizes federal regulations regarding Advance Directives, COBRA, Medicare, Corporate Compliance, Joint Commission, OSHA and HIPAA; reports safety and customer concerns.
• Receives and processes reservations from physicians and/or representatives for all services; secures required patient information, including applicable physicians, medical necessity/diagnosis, insurance, pre-certification/referral information and third party payer requirements; coordinates the scheduling of tests and/or bed assignments in various departments as needed.
• Interviews and registers incoming patients in person or via telephone, which initiates the medical record and the patient account; obtains and data enters patient demographic and financial information in the medical center computer systems; ensures data integrity, completeness and confidentiality in a variety of areas as assigned by supervisor; may perform insurance verification related duties such as securing insurance benefits and prior authorization as assigned.
• Describes medical center payment policies and expectations, provides financial options to patients, explains insurance coverage and responsible party obligations; communicates insurance non-coverage to the patient; delivers a notice of non-coverage when necessary; obtains and witnesses necessary signatures on medical center forms.
• Supports the financial goals of Bryan Medical Center by ensuring timely collection of patient deductibles, co-insurance and deposits; identifies underinsured, uninsured and self-pay patients for immediate referral to financial counselors for pursuit of third party payers.
• Prepares and provides patients with an estimate, if one is warranted, for their expected services. Collects and/or counsels on expected payment due.
• Collections payments according to area procedure; writes receipts and acts as cashier after hours, including balancing of petty cash per department specific procedure; secures/releases patient valuables (money, credit cards, jewelry, etc.), writes receipt and maintain logs/audits; secures motel/respite rooms for patients and/or families as needed.
• Generates, assembles, files, logs and distributes patient charts including forms, physicians orders, armbands and labels according to patient type and specific department needs.
• Updates patient demographic and financial information to ensure complete and accurate files; enters on-line computer comments to assist others who access the patient record; delivers admission and/or other applicable paperwork to the nursing units.
• Distributes/audits working reports related to registration, including those associated with charges, census, overdue arrivals, Medicare audit, and others as related to department specifics; follows computer downtime procedures.
• Based upon patient's condition, transports or arranges for transport of patients; assists patients, families, and visitors in a professional, courteous and constructive manner to ensure a continuum of quality patient care.
• Reads, reviews and operationalizes new/revised policies/procedures via email, postings, mailings, voice mail and meetings.
• Follows Medical Center protocols in communicating and releasing patient information. May assist with training peers and/or volunteers on specific duties utilizing area-training checklists, training manual and on-the-job coaching.
• Orders supplies and forms; contacts vendors as needed to ensure proper equipment functioning/maintenance.
• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• Participates in meetings, committees and department projects as assigned.
• Performs other related projects and duties as assigned.

  Education And Experience

  • High school diploma or equivalency required.
  • Prior office experience in a medical setting preferred.
  • Knowledge of medical terminology desired.
  • Must be 19 years of age to witness legal consents.