Patient Registrar Admitting NN

About the role

The Patient Registrar is responsible for obtaining and accurately entering updated and accurate demographics and insurance information with proper coding, along with receiving required documentation from the patient. This role performs the registration function for patients entering the health care system through inpatient, outpatient, or the emergency department. They secure all information necessary for patient and third-party claims processing, including verifying benefits or obtaining authorization.

Responsibilities

• Completes all required registration/billing information accurately and timely in host system either bedside or at designated registration location.
• Prepares ID armband, barcode label sheets and obtains all applicable signatures as needed for registration.
• Proficient in the use of the Patient Accounting Registration software, scanning process, phone system, maintains accuracy requirements.
• Works with bed utilization to move patients to a unit providing/arranging transport.
• Trains and assists new employees in coordination with the Revenue Cycle Trainer protocol.
• Completes all required insurance verification, LMRP and confirms authorizations is obtained using all applicable tools.
• Performs review of the registration for indicators from the Financial Counselors to ensure all documentation for resolution are complete prior to releasing patient for services.
• Affords assistance to the patient to complete financial information, reviews patient’s ability to pay, requests payments of deposit, deductible or co-pay, or refers patient to eligibility vendor or Financial Counselor when applicable.
• Documents payments received, applies correct codes in cash posting journal in compliance with GL numbers, balances daily journals and or cash bank.
• Reviews accuracy of registration correcting errors before end of shift. Accuracy includes but not limited to reviewing patient demographics, financial class selection, system codes ensuring, documenting appropriately in the patient account notes, assuring accuracy of info obtained.
• Maintains the knowledge to answer patients' questions regarding the Patient Bill or Rights, Medicare Bill or Rights, HIPAA, ABN and other PFS related questions.
• Transfers patients within the patient accounting system according to established procedure.

Qualifications

• Minimum of High School Diploma or GED is required.
• Minimum of 1 year of experience preferred.
• Must be able to prioritize and work independently.
• Good customer services and communication skills.
• Basic computer knowledge: ability to operate a PC, create/save/print documents, input data.