Patient Referral Coordinator

Responsibilities

• Answering and directing incoming telephone calls in a courteous and professional manner
• Scheduling and confirming patient appointments
• Taking and accurately relaying messages to appropriate staff members
• Communicating effectively with patients, physicians, referral sources, and other healthcare professionals
• Aiding patients with general inquiries and providing excellent customer service
• Maintaining accurate documentation and patient information
• Coodinating with internal departments to support efficient patient care and office operations
• Performing other administrative duties as assigned

Qualifications

• Previous receptionist, scheduling, customer service, or medical office experience preferred
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency with computer systems and standard office equipment
• Professional demeanor with a positive, team-oriented attitude