Patient Recruitment Specialist

About the role

We're looking for a driven, hands-on Patient Recruitment Specialist to support recruitment operations across a portfolio of clinical trials. This role blends direct patient engagement, marketing support, and data-driven performance tracking — perfect for someone who takes ownership, works well independently, and thrives in a fast-moving, multi-study environment. If you love building relationships with patients, hitting ambitious enrollment goals, and using data to constantly improve how you work — we want to hear from you.

Responsibilities

• Support recruitment activities across all active trials, ensuring enrollment volume, protocol compliance, and visit readiness stay on track.
• Personally engage patients via phone, text, and email — explaining study opportunities, screening for eligibility, and guiding them from first contact through enrollment.
• Keep the CTMS accurate and current, and update sponsor/CRO recruitment portals in real time.
• Schedule appointments and coordinate participant handoffs to the clinical team.
• Track your recruitment metrics — leads, prescreens, screen-fail rate, and conversion — and report on them regularly.
• Monitor campaign performance (cost-per-randomization, screen fail rates, yield by source) and flag opportunities for improvement.
• Help execute per-protocol advertising campaigns, working alongside vendors and internal marketing partners.
• Support IRB approval submissions for all patient-facing materials.
• Contribute to social media content and study web page updates.
• Operate in line with GCP, protocol requirements, and applicable regulations throughout.

Requirements

• Prior experience in a clinical research environment — strongly preferred.
• Comfortable working independently and taking ownership of your own recruitment pipeline.
• Comfort talking clinical trial processes, disease states, and GCP principles with confidence.
• Marketing or digital/social campaign experience is a great plus.
• Proficiency with CRM tools (HubSpot, Salesforce a plus) and familiarity with CTMS platforms (CRio a plus).
• Strong communicator who builds trust across clinical, marketing, and administrative teams.

Bachelor's degree preferred, ideally in a health-related field — equivalent experience will be considered.