Patient Reception Rep - FT - Day - Hematology Oncology Specialists Trenton NJ
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to extract content: The posting includes:
- Intro about Capital Health (organization description). Could be "About the role" or maybe "About the organization". But they said use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can decide which sections have content.
We have:
- Position Overview: a long paragraph describing duties. That's responsibilities.
- Minimum Requirements: Education, Experience, Knowledge and Skills, Special Training, Usual Work Day.
- Physical Demands and Work Environment: details.
- Benefits: list of benefits.
- Pay Range: $17.00 - $20.85
- Scheduled Weekly Hours: 40
Thus we can have sections: About the role (maybe intro about organization?), Responsibilities (position overview), Requirements (minimum requirements), Benefits, Pay, Schedule.
We need to avoid filler. Ensure we include all substantive info.
We need to format lists with
- . For prose use
. For headings use
.
We need to decide what goes where.
"About the role": Could be the introductory paragraph about Capital Health and the role's purpose? The posting starts with "Capital Health is the region's leader..." That's about the organization, not the role. Could be placed under "About the role". Or we could skip About the role and just start with Responsibilities. But they said prefer a few substantive sections over many thin ones. We could combine organization description into About the role.
Let's structure:
About the role
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region. Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.
That seems appropriate.
Then Responsibilities: Use the Position Overview paragraph (the long one). Could break into bullet list? The instruction: Use - for any list of duties/requirements/benefits. The Position Overview is a paragraph with many duties separated by semicolons. Could we convert to list? It says "any list of duties/requirements/benefits". The Position Overview is not explicitly a list but a paragraph describing duties. We could keep as
. But we could also split into list for clarity. However instruction: "Use
- for any list of duties/requirements/benefits". If we have duties enumerated, we could make a list. The Position Overview includes many duties separated by semicolons; we could turn each into a list item. That would be more structured and preserve all info. Let's do that.
We need to extract each duty:
From Position Overview:
"Answers telephones promptly and courteously, while handling multiple phone lines."
"Routes patient calls efficiently and appropriately to appropriate area/individual."
"Schedules and cancel's appointments using established office guidelines;"
"Schedules patients for outpatient tests and surgeries according to CH policy."
"Prepares for day, reviews eligibility and phone reports, and carries out tasks accordingly; prepares new patient charts and/or paperwork at patient presentation."
"Greets all patients and visitors in a professional and welcoming manner."
"Informs patient of privacy policies and procedures;"
"Informs patients of delay’s in physician schedules, assists with patient comfort while delayed."
"Performs registration to ensure demographic and insurance information is accurate and complete."
"Complies with department procedures and regulatory guidelines for HIPAA, Advance Beneficiary Notice, Advance Directives, and Patients Rights as measured by Q/A and observation."
"Ensures all requirements and fields noted on check-in and check-out page are satisfied and complete."
"Obtains copies of insurance cards, driver's license, authorizations, and referrals; cans or enters into system."
"Collects co-payments and outstanding balances at check-in, and time of service balances and estimated balances at check-out according to policy."
"Refers patients to CBO staff regarding past due balances, questions and/or resolution."
"Reviews and complies with Patient Account Notes and Appointment Notes in system; Accepts accountability for all Worklists/Boxes on dashboard or elsewhere based on assignment."
"Confirms charges / approves claim creations in system at Check-Out; Validates and submits appropriate claims for real time adjudication; Works “Day End Review” report and designated Tier-based HOLD Claim Worklists on a daily basis."
"Schedules follow-up appointments, creates appointment ticklers in system, and works associated Worklists/boxes relative to both based on assignment."
"Completes referrals and pre-authorizations as required."
"Creates a Time of Service batch and links it to a deposit batch daily; Reconciles, balances, and closes each batch /drawer at end of day; Turns over batches to designated resource daily."
"Performs clerical duties including, but not limited to processing mail, confirming appointments, sending out follow-up notices, and maintaining statistics."
"Performs other duties as assigned and may be assigned to other Capital Health Medical Group Practices as needed."
We need to ensure we keep the exact wording? Probably okay to keep as is.
Now Requirements: Minimum Requirements includes Education, Experience, Knowledge and Skills, Special Training, Usual Work Day. Also Physical Demands and Work Environment maybe could be part of Requirements or separate section? Could be under Requirements or a separate "Qualifications". But we have headings: Requirements, Qualifications, Skills. We could combine Education/Experience under Requirements, Knowledge and Skills under Skills, Special Training maybe under Qualifications. However we need to avoid thin sections. Perhaps we can have one Requirements section that includes all subpoints as list items.
Let's parse:
Education: High School diploma or equivalent.
Experience: One year experience as receptionist or clerk in healthcare environment or one year customer service experience.
Knowledge and Skills: Familiarity with medical terminology, ICD-10 and CPT codes. Excellent communication and interpersonal skills. Medical assistant or medical office technician certification preferred.
Special Training: Proficient computer skills; basic Microsoft office skills. Familiarity with excel spreadsheets.
Usual Work Day: 8 Hours
Physical Demands and Work Environment: Could be included under Requirements or maybe a separate "Qualifications". But we have headings: Requirements, Qualifications, Skills. Could put Physical Demands under Qualifications.
But we need to avoid filler. Let's decide:
- Requirements: Education, Experience.
- Skills: Knowledge and Skills, Special Training.
- Qualifications: Physical Demands and Work Environment, Usual Work Day? Actually Usual Work Day is more like schedule; but we have Schedule section for weekly hours. Could put Usual Work Day under Schedule? But Schedule is about weekly hours (40). We'll keep Schedule separate.
Thus:
Requirements
- Education: High School diploma or equivalent.
- Experience: One year experience as receptionist or clerk in healthcare environment or one year customer service experience.
Skills
- Knowledge and Skills: Familiarity with medical terminology, ICD-10 and CPT codes. Excellent communication and interpersonal skills. Medical assistant or medical office technician certification preferred.
- Special Training: Proficient computer skills; basic Microsoft office skills. Familiarity with excel spreadsheets.
Qualifications
- Physical Demands and Work Environment:
- Frequent physical demands include: Sitting
- Occasional physical demands include: Standing, Walking, Climbing (e.g., stairs or ladders), Carry objects, Push/Pull, Twisting, Bending, Reaching forward, Reaching overhead, Squat/kneel/crawl, Wrist position deviation, Pinching/fine motor activities, Keyboard use/repetitive motion
- Continuous physical demands include: Talk or Hear
- Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.
- Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Moderate Depth Perception, Accurate Hearing
- Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens, Chemical, Airborne Communicable Disease, Dust/Particulate Matter
- Usual Work Day: 8 Hours
But nesting lists may be okay. However instruction: Use - for any list of duties/requirements/benefits. It didn't forbid nested lists. Could be okay.
Alternatively we could flatten: each bullet as a separate line.
Simplify: Provide a flat list for Qualifications:
- Physical Demands and Work Environment: Frequent physical demands include: Sitting; Occasional physical demands include: Standing, Walking, Climbing (e.g., stairs or ladders), Carry objects, Push/Pull, Twisting, Bending, Reaching forward, Reaching overhead, Squat/kneel/crawl, Wrist position deviation, Pinching/fine motor activities, Keyboard use/repetitive motion; Continuous physical demands include: Talk or Hear; Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.; Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Moderate Depth Perception, Accurate Hearing; Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens, Chemical, Airborne Communicable Disease, Dust/Particulate Matter.
- Usual Work Day: 8 Hours
That is okay.
Now Benefits: list of benefits. Use
- .
Benefits list:
Medical Plan
Prescription drug coverage & In-House Employee Pharmacy
Dental Plan
Vision Plan
Flexible Spending Account (FSA)
Healthcare FSA
Dependent Care FSA
Retirement Savings and Investment Plan
Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
Disability Benefits – Long Term Disability (LTD)
Disability Benefits – Short Term Disability (STD)
Employee Assistance Program
Commuter Transit
Commuter Parking
Supplemental Life Insurance Voluntary Life Spouse Voluntary Life Employee Voluntary Life Child
Volunt
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to extract content: The posting includes: - Intro about Capital Health (organization description). Could be "About the role" or maybe "About the organization". But they said use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can decide which sections have content. We have: - Position Overview: a long paragraph describing duties. That's responsibilities. - Minimum Requirements: Education, Experience, Knowledge and Skills, Special Training, Usual Work Day. - Physical Demands and Work Environment: details. - Benefits: list of benefits. - Pay Range: $17.00 - $20.85 - Scheduled Weekly Hours: 40 Thus we can have sections: About the role (maybe intro about organization?), Responsibilities (position overview), Requirements (minimum requirements), Benefits, Pay, Schedule. We need to avoid filler. Ensure we include all substantive info. We need to format lists with
- . For prose use
. For headings use
. We need to decide what goes where. "About the role": Could be the introductory paragraph about Capital Health and the role's purpose? The posting starts with "Capital Health is the region's leader..." That's about the organization, not the role. Could be placed under "About the role". Or we could skip About the role and just start with Responsibilities. But they said prefer a few substantive sections over many thin ones. We could combine organization description into About the role. Let's structure:
About the role
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region. Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.
That seems appropriate. Then Responsibilities: Use the Position Overview paragraph (the long one). Could break into bullet list? The instruction: Use- for any list of duties/requirements/benefits. The Position Overview is a paragraph with many duties separated by semicolons. Could we convert to list? It says "any list of duties/requirements/benefits". The Position Overview is not explicitly a list but a paragraph describing duties. We could keep as
. But we could also split into list for clarity. However instruction: "Use
- for any list of duties/requirements/benefits". If we have duties enumerated, we could make a list. The Position Overview includes many duties separated by semicolons; we could turn each into a list item. That would be more structured and preserve all info. Let's do that.
We need to extract each duty:
From Position Overview:
"Answers telephones promptly and courteously, while handling multiple phone lines."
"Routes patient calls efficiently and appropriately to appropriate area/individual."
"Schedules and cancel's appointments using established office guidelines;"
"Schedules patients for outpatient tests and surgeries according to CH policy."
"Prepares for day, reviews eligibility and phone reports, and carries out tasks accordingly; prepares new patient charts and/or paperwork at patient presentation."
"Greets all patients and visitors in a professional and welcoming manner."
"Informs patient of privacy policies and procedures;"
"Informs patients of delay’s in physician schedules, assists with patient comfort while delayed."
"Performs registration to ensure demographic and insurance information is accurate and complete."
"Complies with department procedures and regulatory guidelines for HIPAA, Advance Beneficiary Notice, Advance Directives, and Patients Rights as measured by Q/A and observation."
"Ensures all requirements and fields noted on check-in and check-out page are satisfied and complete."
"Obtains copies of insurance cards, driver's license, authorizations, and referrals; cans or enters into system."
"Collects co-payments and outstanding balances at check-in, and time of service balances and estimated balances at check-out according to policy."
"Refers patients to CBO staff regarding past due balances, questions and/or resolution."
"Reviews and complies with Patient Account Notes and Appointment Notes in system; Accepts accountability for all Worklists/Boxes on dashboard or elsewhere based on assignment."
"Confirms charges / approves claim creations in system at Check-Out; Validates and submits appropriate claims for real time adjudication; Works “Day End Review” report and designated Tier-based HOLD Claim Worklists on a daily basis."
"Schedules follow-up appointments, creates appointment ticklers in system, and works associated Worklists/boxes relative to both based on assignment."
"Completes referrals and pre-authorizations as required."
"Creates a Time of Service batch and links it to a deposit batch daily; Reconciles, balances, and closes each batch /drawer at end of day; Turns over batches to designated resource daily."
"Performs clerical duties including, but not limited to processing mail, confirming appointments, sending out follow-up notices, and maintaining statistics."
"Performs other duties as assigned and may be assigned to other Capital Health Medical Group Practices as needed."
We need to ensure we keep the exact wording? Probably okay to keep as is.
Now Requirements: Minimum Requirements includes Education, Experience, Knowledge and Skills, Special Training, Usual Work Day. Also Physical Demands and Work Environment maybe could be part of Requirements or separate section? Could be under Requirements or a separate "Qualifications". But we have headings: Requirements, Qualifications, Skills. We could combine Education/Experience under Requirements, Knowledge and Skills under Skills, Special Training maybe under Qualifications. However we need to avoid thin sections. Perhaps we can have one Requirements section that includes all subpoints as list items.
Let's parse:
Education: High School diploma or equivalent.
Experience: One year experience as receptionist or clerk in healthcare environment or one year customer service experience.
Knowledge and Skills: Familiarity with medical terminology, ICD-10 and CPT codes. Excellent communication and interpersonal skills. Medical assistant or medical office technician certification preferred.
Special Training: Proficient computer skills; basic Microsoft office skills. Familiarity with excel spreadsheets.
Usual Work Day: 8 Hours
Physical Demands and Work Environment: Could be included under Requirements or maybe a separate "Qualifications". But we have headings: Requirements, Qualifications, Skills. Could put Physical Demands under Qualifications.
But we need to avoid filler. Let's decide:
- Requirements: Education, Experience.
- Skills: Knowledge and Skills, Special Training.
- Qualifications: Physical Demands and Work Environment, Usual Work Day? Actually Usual Work Day is more like schedule; but we have Schedule section for weekly hours. Could put Usual Work Day under Schedule? But Schedule is about weekly hours (40). We'll keep Schedule separate.
Thus:
Requirements
- Education: High School diploma or equivalent.
- Experience: One year experience as receptionist or clerk in healthcare environment or one year customer service experience.
Skills
- Knowledge and Skills: Familiarity with medical terminology, ICD-10 and CPT codes. Excellent communication and interpersonal skills. Medical assistant or medical office technician certification preferred.
- Special Training: Proficient computer skills; basic Microsoft office skills. Familiarity with excel spreadsheets.
Qualifications
- Physical Demands and Work Environment:
- Frequent physical demands include: Sitting
- Occasional physical demands include: Standing, Walking, Climbing (e.g., stairs or ladders), Carry objects, Push/Pull, Twisting, Bending, Reaching forward, Reaching overhead, Squat/kneel/crawl, Wrist position deviation, Pinching/fine motor activities, Keyboard use/repetitive motion
- Continuous physical demands include: Talk or Hear
- Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.
- Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Moderate Depth Perception, Accurate Hearing
- Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens, Chemical, Airborne Communicable Disease, Dust/Particulate Matter
- Usual Work Day: 8 Hours
- for any list of duties/requirements/benefits. It didn't forbid nested lists. Could be okay.
Alternatively we could flatten: each bullet as a separate line.
Simplify: Provide a flat list for Qualifications:
- Physical Demands and Work Environment: Frequent physical demands include: Sitting; Occasional physical demands include: Standing, Walking, Climbing (e.g., stairs or ladders), Carry objects, Push/Pull, Twisting, Bending, Reaching forward, Reaching overhead, Squat/kneel/crawl, Wrist position deviation, Pinching/fine motor activities, Keyboard use/repetitive motion; Continuous physical demands include: Talk or Hear; Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.; Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Moderate Depth Perception, Accurate Hearing; Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens, Chemical, Airborne Communicable Disease, Dust/Particulate Matter.
- Usual Work Day: 8 Hours
That is okay.
Now Benefits: list of benefits. Use
- . Benefits list: Medical Plan Prescription drug coverage & In-House Employee Pharmacy Dental Plan Vision Plan Flexible Spending Account (FSA) Healthcare FSA Dependent Care FSA Retirement Savings and Investment Plan Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance Supplemental Group Term Life & Accidental Death & Dismemberment Insurance Disability Benefits – Long Term Disability (LTD) Disability Benefits – Short Term Disability (STD) Employee Assistance Program Commuter Transit Commuter Parking Supplemental Life Insurance Voluntary Life Spouse Voluntary Life Employee Voluntary Life Child Volunt
- for any list of duties/requirements/benefits". If we have duties enumerated, we could make a list. The Position Overview includes many duties separated by semicolons; we could turn each into a list item. That would be more structured and preserve all info. Let's do that.
We need to extract each duty:
From Position Overview:
"Answers telephones promptly and courteously, while handling multiple phone lines."
"Routes patient calls efficiently and appropriately to appropriate area/individual."
"Schedules and cancel's appointments using established office guidelines;"
"Schedules patients for outpatient tests and surgeries according to CH policy."
"Prepares for day, reviews eligibility and phone reports, and carries out tasks accordingly; prepares new patient charts and/or paperwork at patient presentation."
"Greets all patients and visitors in a professional and welcoming manner."
"Informs patient of privacy policies and procedures;"
"Informs patients of delay’s in physician schedules, assists with patient comfort while delayed."
"Performs registration to ensure demographic and insurance information is accurate and complete."
"Complies with department procedures and regulatory guidelines for HIPAA, Advance Beneficiary Notice, Advance Directives, and Patients Rights as measured by Q/A and observation."
"Ensures all requirements and fields noted on check-in and check-out page are satisfied and complete."
"Obtains copies of insurance cards, driver's license, authorizations, and referrals; cans or enters into system."
"Collects co-payments and outstanding balances at check-in, and time of service balances and estimated balances at check-out according to policy."
"Refers patients to CBO staff regarding past due balances, questions and/or resolution."
"Reviews and complies with Patient Account Notes and Appointment Notes in system; Accepts accountability for all Worklists/Boxes on dashboard or elsewhere based on assignment."
"Confirms charges / approves claim creations in system at Check-Out; Validates and submits appropriate claims for real time adjudication; Works “Day End Review” report and designated Tier-based HOLD Claim Worklists on a daily basis."
"Schedules follow-up appointments, creates appointment ticklers in system, and works associated Worklists/boxes relative to both based on assignment."
"Completes referrals and pre-authorizations as required."
"Creates a Time of Service batch and links it to a deposit batch daily; Reconciles, balances, and closes each batch /drawer at end of day; Turns over batches to designated resource daily."
"Performs clerical duties including, but not limited to processing mail, confirming appointments, sending out follow-up notices, and maintaining statistics."
"Performs other duties as assigned and may be assigned to other Capital Health Medical Group Practices as needed."
We need to ensure we keep the exact wording? Probably okay to keep as is.
Now Requirements: Minimum Requirements includes Education, Experience, Knowledge and Skills, Special Training, Usual Work Day. Also Physical Demands and Work Environment maybe could be part of Requirements or separate section? Could be under Requirements or a separate "Qualifications". But we have headings: Requirements, Qualifications, Skills. We could combine Education/Experience under Requirements, Knowledge and Skills under Skills, Special Training maybe under Qualifications. However we need to avoid thin sections. Perhaps we can have one Requirements section that includes all subpoints as list items.
Let's parse:
Education: High School diploma or equivalent.
Experience: One year experience as receptionist or clerk in healthcare environment or one year customer service experience.
Knowledge and Skills: Familiarity with medical terminology, ICD-10 and CPT codes. Excellent communication and interpersonal skills. Medical assistant or medical office technician certification preferred.
Special Training: Proficient computer skills; basic Microsoft office skills. Familiarity with excel spreadsheets.
Usual Work Day: 8 Hours
Physical Demands and Work Environment: Could be included under Requirements or maybe a separate "Qualifications". But we have headings: Requirements, Qualifications, Skills. Could put Physical Demands under Qualifications.
But we need to avoid filler. Let's decide:
- Requirements: Education, Experience.
- Skills: Knowledge and Skills, Special Training.
- Qualifications: Physical Demands and Work Environment, Usual Work Day? Actually Usual Work Day is more like schedule; but we have Schedule section for weekly hours. Could put Usual Work Day under Schedule? But Schedule is about weekly hours (40). We'll keep Schedule separate.
Thus:
- for any list of duties/requirements/benefits. The Position Overview is a paragraph with many duties separated by semicolons. Could we convert to list? It says "any list of duties/requirements/benefits". The Position Overview is not explicitly a list but a paragraph describing duties. We could keep as