Patient Observer

Responsibilities

• Observes one or more assigned high risk patients for harmful, dangerous, or violent behaviors
• Remains with the patient at all times, including when the patient leaves room/unit for procedures, testing, and lavatory or upon transfer to other unit as required
• Does not leave patient(s) unattended unless relieved by another staff member or if the patient was transferred to a unit
• Communicates with RNs (or applicable) to understand patient limitations before and during each assignment
• Provides a continuous line of sight with the patient(s)
• Remains alert and engaged with patient(s) for extended periods of time
• Verbalizes interventions to calm or de-escalate patient(s); must diffuse aggressive behavior or prevent escalation of conflict
• Notifies nursing staff in real time of changing or unusual conditions and or behaviors as needed
• Maintains a safe environment for patient area(s)
• Performs skills and procedures specific to the role proficiently in accordance with departmental competencies and procedures
• Documents observation notes as required and as needed
• Maintains patient(s) confidentiality

Requirements

• High School Diploma or equivalent required
• Previous patient care experience desired and/or one year prior experience, law/ correctional enforcement officer, or in a mental/behavioral health role preferred
• Good oral and written communication as well interpersonal skills is a must
• Strong observation skills
• Ability to react quickly to sudden, stressful situations while maintaining a calm composure
• Ability to maintain patient confidentiality and uphold all HIPAA requirements
• Physical requirements include grabbing, lifting, pulling, pushing, standing, walking and running; May sit or stand for extended periods of time
• Potential of occupational exposure such as blood or mucous and other potentially infectious materials during the performance of duties
• Ensures hand washing when entering and leaving patient rooms
• Must complete all Waterbury Hospital mandated trainings, safety and compliance assignments
• Must have basic computer skills and ability to access internet and other programs applicable to Waterbury Hospital procedures