Patient Navigator
Role Summary
Our Patient Navigators partner with our Care Team in helping our patients grow their families! Our Patient Navigators work hand-in-hand with our nursing team to provide our patients with the information they need to approach their treatment cycle with confidence. They simplify an often difficult and confusing process to ensure a seamless transition to the nursing team for cycle management.
- Generate journey maps and calendars based on treatments plans
- Facilitate, track and document completion of tests and diagnostic procedures
- Develop trust and positive rapport with all new patients
- Explain complex medical process and terms in a digestible manner
- Monitor patient compliance and readiness for treatment
- Schedule appointments
Requirements
- Bachelor's degree
- Passion for Reproductive Healthcare
- Exceptional Communication Skills
Employment Type
This is a full-time non-exempt onsite position that requires early hours, rotational weekends and holidays.
Pay
The starting salary range for this role is $26-30/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.
Benefits
- Competitive medical, dental, and vision plans
- Paid time off to recharge and enjoy personal time
- Access to BetterHelp therapy sessions for mental and emotional wellness
- Commuter benefits and discounted rates on home, auto, and pet insurance
- 401(k) with up to a 4% company match
- Comprehensive fertility and parental leave benefits
- Career development opportunities in a fast-growing organization
- Employer-paid life and disability insurance
Equal Opportunity Employer
We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field.