Patient Logistics Specialist - Night Shift 645pm - 715am

Job Summary

Captures the essence of the role, focusing on the coordination of patient admissions and transfers.

KEY RESPONSIBILITIES

• Make recommendations that promote the best potential patient outcomes based on patient information, patient/physician preferences, and the capability of both transferring and receiving facilities.
• Screens admissions, using approved criteria, for appropriateness of level of care orders and bed assignments.
• Coordinate patient scheduling needs for appointments and perioperative procedures.
• Conducts Bed Control Meetings in conjunction with Administrative Coordinator, interacts with multi-disciplinary stakeholders in exploring expected patient admissions, transfers and discharges, and serves as coordinator for patient movement throughout facility.
• Identify, trend, and report barriers to patient flow and throughput. Make recommendations for improving processes and systems.
• Direct the activity of the EVS and transporters, ensuring timely completion of tasks; follow-up on issues related to service and operations.
• Continuously monitors response times and alerts supervisor if response times are longer than departmental standards.

TECHNICAL CAPABILITIES

• Mentoring & Coaching (Novice): Constructively trains and mentors others by providing positive direction and feedback.
• System Knowledge (Intermediate): Knowledge of the operation and support of the system from the standpoint of computer operations, network operations, and/or technical support.
• Data Entry (Intermediate): The ability to transcribe information from the original source into an electronic system according to written and verbal instructions efficiently and accurately.
• Customer Service (Intermediate): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
• Critical Thinking (Intermediate): The objective analysis and evaluation of an issue in order to form a judgment.
• Documentation (Intermediate): Ensures that all documentation is complete, accurate, thorough, and compliant.

Core Accountabilities

• Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance.
• Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems.
• Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job.
• Team Interaction: Provides guidance to entry level co-workers.

Core Capabilities

• Supporting Colleagues: Develops Self and Others, Builds and Maintains Relationships, Communicates Effectively.
• Serving Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.
• Solving Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
• Offering Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
• Ensuring High Quality: Performs Excellent Work, Fulfills Safety and Regulatory Requirements.
• Managing Resources Effectively: Demonstrates Accountability, Stewards Organizational Resources, Makes Data Driven Decisions.
• Fostering Innovation: Generates New Ideas, Applies Technology, Adapts to Change.

Position Qualifications

• Responsibilities: N/A
• Experience Level: 4 years
• Education: High School Diploma or GED