Patient Intake Coordinator

About the role

As a Patient Intake Coordinator at ClearChoice Dental Implant Centers, you will serve as the first point of contact for patients, ensuring a seamless, welcoming experience from their initial visit to the completion of their treatment journey. This role is part of a patient-focused environment with a team that empowers you to succeed.

Responsibilities

• Serve as the ambassador for the patient experience, ensuring every patient feels valued and supported
• Manage the patient intake process, including completion of electronic or paper forms and accurate data entry
• Cook up the patient intake process, including completion of electronic or paper forms and accurate data entry
• Coordinate and schedule appointments, ensuring smooth workflow between clinical and administrative teams
• Greet patients warmly, manage check-in/check-out, and maintain a professional, welcoming environment
• Monitor patient wait times and partner with the General Manager to ensure a seamless experience
• Answer and direct all incoming calls with professionalism and empathy
• Maintain and update the Center’s calendar to optimize operational efficiency
• Order and organize patient materials as needed
• Scan and upload documents into patient records
• Absorb and organize patient materials as needed
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