Patient Flow Navigator, Marshall Medical Centers South, Nursing Admin., Full time, Days

Essential Responsibilities

• Cordination of patient placement and the complexities involved.
• Answering of busy phone lines.
• Knowledge of staffed bed numbers to facilitate admissions and transfers.
• Knowledge of patient placement guidelines.
• Continuous use of EMR and Capacity management.
• Verify and update call schedule for all physicians including providing affiliate transfer center with list at 0600 daily.
• Research & resolve bed flow issues.
• Work in collaboration with the Hospital Administrative Supervisor regarding solving of patient flow issues.
• Determine if physicians have admitting and/or attending privileges by using the Practitioner Delineation of Privileges website.
• Produces data/reports as requested.
• Communicates with Infection Control as needed to determine correct identification of isolation patients.
• Maintain accuracy of information in EMR and correctly identifies with correct identifiers.
• Assures accuracy of daily census (attending providers, provider service, patient class, level of care).
• Coodinates with Environmental Services (dispatch) for room cleans and other needs.

Preferred Experience

• One (1) or two (2) years hospital experience performing a variety of patient placement and/or patient flow, bed management functions, or administrative functions with strong interpersonal skills.
• Two (2) years medical office administration experience performing administrative tasks or bed management functions with strong interpersonal skills.

Additional Requirements

• Excellent communication skills.
• Critical thinking skills and problem solving ability.
• Excellent organizational & writing skills with flexibility & ability to multi task.