Patient Financial Specialist I

About the Role

Patient Financial Specialist I; ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance, and deposits. Gathers and evaluates confidential patient financial data to determine patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices.

Understands the relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third-party regulations. Understands Medicare, Medicaid, and other third-party information requirements and adheres to all third-party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection, and credit reporting. Establishes payment arrangements for patients and evaluates past account history.

Responsibilities

• Register patients
• Verify insurance
• Patient communication
• Soft collection when registering patients
• Using EPIC
• Demonstrates understanding of Medicare, Medicaid, and other third-party information requirements and adheres to all third-party regulations
• Demonstrates working knowledge of third-party payor benefits and requirements, and regulations impacting registration procedures
• Demonstrates working knowledge of CPT and ICD-9 coding and payor reimbursement methodologies

Requirements

• High School Diploma or GED is required
• Prefer an Associate’s Degree in HealthCare Administration, Business Administration, or related field (demonstrated experience may be used in lieu of degree)
• Prefer minimum of three years of experience in a physician's office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds

Benefits

• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one
• Retirement savings account with employer match starting on day one
• Generous paid time off programs
• Employee recognition programs
• Tuition/professional development reimbursement starting on day one
• RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing
• Relocation assistance (geographic and position restrictions apply)
• Employee Referral Rewards program
• DailyPay – access earned wages before payday
• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups

Schedule

Monday - Friday, 7:30am - 4:00pm

Location

530 N Meadows Dr, Grove City, OH 43123