Patient Financial Services Representative

About the role

Charlie Health’s virtual substance use disorder and eating disorder treatment programs are available in select states. Professional medical services are provided by licensed physicians and clinicians affiliated with independent practices.

Responsibilities

• Provide virtual therapy sessions for individuals with substance use or eating disorders.
• Conduct symptom improvement analysis based on self-reported outcomes data.
• Participate in higher level of care (HLOC) readmission analysis.
• Collaborate with patients’ primary care providers to share medical records.

Requirements

Commensurate with experience.

Qualifications

• Master’s degree in psychology, social work, counseling, or related field.
• Licensed mental health professional.
• Experience working with individuals with substance use or eating disorders.
• Strong communication and interpersonal skills.

Skills

• Knowledge of evidence-based treatments for substance use and eating disorders.
• Proficiency in virtual therapy platforms.
• Ability to analyze and interpret self-reported outcome data.

Benefits

• Timely access to care standards for telehealth and in-person services.
• Cost-sharing protection for out-of-network services.
• Access to medical records for collaboration with primary care providers.

Pay

TBD

Schedule

TBD

Benefits

• Health plan’s telehealth and in-person services are subject to timely access to care standards.
• Contact your health plan for more information on cost-sharing obligations and balance billing protections.
• Access to medical records for collaboration with primary care providers.

Charlie Health’s Virtual Programs

• Substance use disorder treatment program.
• Eating disorder treatment program.

California Specific Information

• Health plan’s contracted network providers may offer in-office appointments.
• Out-of-network benefits apply with cost-sharing obligations and balance billing protections.
• Access to medical records for collaboration with primary care providers.