Patient Financial Services Intern

About the role

Join Our Life-Saving Team! Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe. With PHI Health you’ll collaborate with the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way.

Who We Are
PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.

Position Overview
Under the guidance and supervision of the Manager, Patient Financial Services, the Intern, PFS will receive training in the fundamental aspects of medical billing and collections. This role offers progressive learning opportunities, focusing on insurance payer requirements, patient advocacy principles, and the performance of demographic and payer research to support the revenue cycle process.

Responsibilities

• Basic working knowledge of HCPCS, CPT, ICD-9/ICD-10 codes and medical terminology
• Demonstrate the ability to contact insurance and government agencies to obtain eligibility, to process authorizations or discuss benefits and billing requirements
• Identify appropriate contacts and communicate in a professional manner with all facilities and first responders to obtain demographic information for billing