Patient Financial Experience Manager

About the role

Join our team in New York, NY, as a full-time manager responsible for overseeing patient financial operations. This role involves leading a team to improve reimbursement processes and implementing digital transformation initiatives. Proficiency in general healthcare technology systems is required.

Key Responsibilities

• Oversight of daily operations and management of workflow processes to ensure timely patient access.
• Analyzing denial trends and collaborating with leadership to improve reimbursement outcomes.
• Designing and refining workflows to enhance patient and provider experiences.
• Conducting performance reviews and providing coaching to drive team accountability and development.
• Managing vendor relationships and overseeing project timelines and deliverables.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or related field.
• Minimum 2-3 years of experience leading teams in a healthcare setting.
• Familiarity with health insurance and medical terminology.
• Proficiency in general office software and healthcare information systems.
• Strong communication skills and ability to manage projects and resolve conflicts.

Contact Information

Tyler McQuillan
tyler.mcquillan@itmmi.com

Onboarding Expectations

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EEO Statement

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