Patient Financial Coordinator

About the role

The Patient Financial Coordinator will play a crucial role in the Revenue Cycle department, focusing on managing patients' financial accounts, ensuring accurate insurance coverage, and facilitating smooth communication between patients and healthcare providers.

Responsibilities

• Conduct patient consultations to review patient obligations, answer questions related to financial policies and requirements while setting clear expectations of payment protocol
• Document patient insurance benefits and update documentation in patient progress notes using Intergy and Artemis
• Furnish patients with estimates related to upcoming treatment
• Collecting estimated liabilities from patients and applying payments to patient accounts
• Aptly allocate payments after clearance and throughout patient's treatment plan
• Post payments, run and compile weekly reconciliation reports to ensure all aspects of patient's financial obligations are met
• Demonstrate the ability to make logical and reasonable decisions regarding patient accounts to ensure quality performance and efficiency
• Respond to patient calls/correspondence regarding billing questions, financial policies, claims submission, etc.

Requirements

• Associates degree or higher - preferred
• Micrsoft Office: Word, Excel and Outlook - required
• Electronic Healthcare Records (EMR) experience – preferred
• Excellent interpersonal, listening and communications skills, including ability to communicate accurately and concisely with a sense of urgency
• Aptitude to work independently and demonstrate good judgment
• Ability to multitask
• Ability to work in a stressful environment while remaining persistent in overcoming obstacles

Benefits

• Medical, Dental, Vision Insurance Options
• Retail 401K Plan
• Paid Time Off & Paid Holidays
• Company Paid: Life Insurance & Long-Term Disability & AD&DF
• Flexible Spending Accounts
• Employee Assistance Program
• Tuition Reimbursement

About IVIRMA Global

IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science.

Check out our websites at: https://rmanetwork.com/ & https://www.ivirma.com/

Covid-19 Considerations

The health and safety of the RMA team is our priority. All employees are required to wear masks, temperatures are taken upon entry to the building, extra cleaning measures have been implemented and active prevention protocols are in place.