Patient Financial Associate, Admitting, $1,000 Bonus, Bethesda East, FT, 7:00P-7:30A

Sign-On Bonus

Baptist Health offers a Sign-On Bonus of up to $1,000.

About the Role

Baptist Health is the region's largest not-for-profit healthcare organization, serving Miami-Dade, Monroe, Broward, and Palm Beach counties. The organization includes 12 hospitals, over 29,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices. It is known for its internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics, sports medicine, and neurosciences. Baptist Health has been recognized as one of Fortune's 100 Best Companies to Work For for 26 years and has earned 63 high-performing honors in the U.S. News & World Report Best Hospital Rankings.

Responsibilities

• Completes varied duties to support the revenue cycle, compliance, and patient experience by accurately and efficiently completing tasks in areas of registration, financial screening, verification, and patient throughput.
• Maintains a close working relationship with all members of the clinical team to ensure a seamless and positive experience for both patients and caregivers.
• Works as needed on weekends, holidays, and during disastrous events.
• Presents and explains legal, ethical, and compliance-related documents to patients at the time of registration.
• Practices Baptist Health's philosophy of service excellence, providing professional, compassionate, and friendly service to patients of all ages, families, employees, physicians, and community members.

Qualifications

• Associates Degree preferred.
• Complete and pass the Patient Access training course.
• Ability to work in a fast-paced public health setting or Revenue Cycle setting with demonstrated experience in payment collection, such as billing, sales, and collection/Customer Service.
• Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
• Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc.
• Understanding of insurance contracts, collections, authorizations and pre-certifications, Microsoft Office products, and EMR applications, etc.
• Bilingual English, Spanish/Creole preferred.

Benefits

Baptist Health supports its employees at every stage of their career journey through benefits that make a real difference, including:

• Career growth and development opportunities, with clear pathways and ongoing support.
• Comprehensive health and wellness resources that go beyond traditional benefits.
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs.
• Tuition reimbursement to support continued learning and advancement.
• And much more.

Pay

The estimated pay range for this position is $17.27 - $21.93 / hour depending on experience.