Patient Experience Representative

Position Overview

Providing positive and effective customer service that supports unit operations
Collaborating with referring providers and practices
Obtaining required authorizations to compile patient and staff schedules
Scheduling patients and supporting patients encounter
Recording and forwarding messages, triaging calls for urgent information or services, initiating call for emergency services
Processing admissions/discharges
Providing routine clerical support as needed

Requirements

• High School level Education/GED (Bachelor’s Preferred)
• Prior Customer Service Experience
• Excellent communication and interpersonal skills
• Ability to handle multiple priorities in a fast-paced environment
• Flexibility to work different shifts as needed

Benefits

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization