Patient Experience Coordinator
Lattimore Physical Therapy and Sports Rehabilitation Network · Pittsford, NY · 1 wk ago
On-siteAdministrativeFull-time
Essential Competencies
- Excellent organizational skills with high attention to detail
- Excellent written and verbal communication skills
- Excellent social and emotional intelligence
Primary Duties
- Greet visitors and patients, check-in and check-out, and direct to appropriate personnel
- Schedule and confirm patient appointments
- Answer telephones
- Collect patient information and verify insurance coverage
- Scan documents
- Routes faxes and electronic records
- No-fault and workers' compensation claim verification and follow-ups
- Complete medical records requests
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications
Requirements
- Medical Front Desk Receptionist: 1 year (Preferred)
- Verification of Insurance: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Benefits
- 401(k) Matching
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
- Paid Sick Time
- Paid Holidays
- Life Insurance and AD&D
- Long Term Disability
- Clothing Allowance
- Employee Assistance Program
- Personal Training and Gym Discounts
- Financial Wellness Programs
- Hotel and Travel Discounts