PATIENT ESCORT/PATIENT LIFT TEAM

Patient Transfers

• Safely transport patients throughout the facility using appropriate equipment and precautions.
• Assist with transfers via wheelchair, stretcher, or vehicle, and accompany ambulatory patients as needed.
• Utilize all available transfer equipment to ensure safe movement.

Patent Lifting & Mobility Support

• Serve as a knowledgeable resource in the safe use of lifting and transfer equipment.
• Collaborate with team members to safely lift, reposition, and mobilize patients, ensuring proper body mechanics and adherence to safety protocols.

Patent Safety

• Consistently follow safety standards, including the use of gait belts, stretcher and bed brakes, and mechanical lifting devices to ensure patient and staff safety at all times.

Timely Response & Communication

• Remain accessible via phone, walkie-talkie, and care coordination systems.
• Respond to all transport and assistance requests within 10 minutes.
• Accurately prioritize and coordinate patient escort requests and departmental needs.

Documentation & Reporting

• Maintain accurate logs of safe lift and transport activities and submit documentation at the end of each shift.
• Promptly report any issues or concerns to the charge nurse, nurse supervisor, or manager.

Equipment Maintenance

• Clean and inspect stretchers, wheelchairs, and other equipment after each use.
• Apply appropriate indicators (e.g., “clean” tape) and ensure cleaning stations are properly stocked.

Patent Care Support

• Assist with positioning, turning, ambulation, and movement during patient care activities, including complex procedures and dressing changes.
• Participate in purposeful hourly rounding alongside the care team.

Shift Handoff & Team Collaboration

• Provide thorough and accurate handoff communication to incoming team members.
• Work collaboratively with the healthcare team to support patient care goals.

Qualifications

• Previous patient care experience preferred.
• Ability to safely lift over 50 pounds and push/pull up to 200 pounds without restrictions.
• Strong communication and customer service skills required.
• Current Basic Life Support (BLS/CPR) certification.
• Training & Physical Requirements: Successful completion of Lift Team, Transport Team, and Patient Services orientation.
• Completion of body mechanics training with the Physical Therapy department, with required reassessment of physical competency every 6 months (or as needed).
• Able to meet the physical demands of the role on an ongoing basis, including maintaining functional fitness; gym membership reimbursement available (up to $240 annually).

Additional Skills

• Ability to read, write, and perform basic math.
• Comfortable working in a fast-paced environment and under pressure.
• Effective communication with patients, staff, and visitors.
• Ability to perform routine, repetitive tasks following established procedures with close supervision.

Essential Competencies

• Clear Communication Skills Both Written and Verbal.
• Able To Keep Confidential Information Regarding Patients, Team Members.
• Able To Withstand Crisis Situations.
• Has Skills to Provides Customer Service to Patients, Team Members and Visitors.
• Knowledge And Experience with Electronic Health Records.

Credentials

• BLS - Basic Life Saving certification.

Education

• High school graduate or equivalent.