Patient Educator, Southeast
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. Prefer a few substantive sections over many thin ones.
We need to decide which sections to include: About the role (maybe description of role), Responsibilities, Qualifications, Benefits, Pay, maybe Schedule? The posting includes travel requirements and physical requirements, but not explicit schedule. Could include "Travel" maybe but not required. The instruction says include Pay/Schedule/Benefits sections only if posting actually states them. Pay is stated: Salary Range $109,500—$136,900 USD. Also mentions discretionary bonus and equity awards. So we can include Pay section with that info. Benefits: they list "What we offer US-based Employees:" with many items. So Benefits section. Schedule: not explicitly stated; they mention travel up to 75% of the time, occasional after-hours work, but not a set schedule. Probably we should not create a Schedule section because not explicit. Could include "Travel" but not required. Better to omit Schedule.
We need to remove EEO boilerplate, legal, etc. Also remove "About Acadia Pharmaceuticals" maybe we can incorporate into About the role? The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role (description of role and mission). Responsibilities (list). Qualifications (list). Benefits (list). Pay (salary range and bonus/equity). Possibly also "Requirements" but we have Qualifications; maybe we can combine. The posting includes "Education and Program Enhancement" under Qualifications? Actually they have Qualifications bullet list and then Competencies. Could treat Competencies as Skills? The instruction includes Skills as possible heading. We could put Competencies under Skills. But we need to preserve all substantive info. We could have Qualifications (education, experience, knowledge, abilities) and Skills (competencies). Or we could combine into Qualifications. Safer to have Qualifications and Skills separate.
We need to avoid filler like "commensurate with experience". Not present.
We need to remove duplicated lines. Ensure we keep all substantive info: location seeking talent near list (Atlanta, GA; Miami, FL; Charlotte, NC; Raleigh, NC; Charleston, SC; Virginia Beach, VA). That is location info; maybe include in About the role or a separate section? Not specified heading. Could include in About the role paragraph.
Also "As a Patient Educator, you’ll be at the heart of our mission..." that's role description.
Key Responsibilities: list with subheadings (Patient Caregiver Support, Access & Coverage Coordination, Cross-Functional Collaboration, Education and Program Enhancement). We need to output - for any list of duties/requirements/benefits. So we can have a
with each responsibility as - . Within each li we can keep the description sentences.
Qualifications: bullet list (Bachelor’s degree..., Minimum of 3–5 years..., Knowledge..., Demonstrated ability..., Excellent communication..., Experience collaborating..., Familiarity..., Ability to meet travel requirements...). Also there is "Competencies:" list (Patient-Centered Focus, Empathy & Emotional Intelligence, Collaboration & Teamwork, Strong Communication, Adaptability & Initiative, Privacy, Compliance & Confidentiality). Those could be Skills.
Physical Requirements: also substantive; maybe include under Requirements? Not a standard heading but we could include under Requirements (maybe "Physical Requirements"). The instruction allows headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use Requirements for physical requirements and maybe also travel? But we already have Qualifications for education/experience. Could put physical requirements under Requirements.
We need to ensure we don't repeat job title as heading. Not needed.
We must output only HTML fragment, no /, no markdown.
Let's craft:
About the role
... description including mission, location, etc.
Responsibilities
- Patient Caregiver Support: Deliver pre-prescription (pre-NBRx) disease state education to patients and caregivers via small group meetings and presentations to advocacy groups, community-based organizations, and professional societies. Provide information regarding product efficacy, safety, and access support available through ACADIA Connect to patients and/or caregivers who have opted in through various programs. Offer approved educational resources helping patients and caregivers understand their disease and empower them to talk to their doctor about PDP. Distribute approved educational materials to enhance patient and caregiver awareness of PDP and potential treatment with NUPLAZID®. Build trusting relationships to ensure patients and caregivers feel supported throughout their journey.
- Access & Coverage Coordination: Collaborate with Patient Access Managers (PAMs) to address patient or caregiver questions related to coverage, reimbursement, and affordability. Facilitate the referral and transition process for patients into ACADIA Connect for comprehensive access assistance.
- Cross-Functional Collaboration: Partner primarily with Neurology Sales Specialists and Long-Term Care Sales Specialists to ensure community-based healthcare providers are aware of Patient Educator resource provided by ACADIA. Respond to inquiries generated through patient/caregivers, key customers, community organizations, and/or advocacy events. Collaborate with community-based organizations, advocacy organizations, and professional societies to support patient and caregiver education programs.
- Education and Program Enhancement: Provide feedback and insights to the marketing team to improve patient engagement and educational initiatives.
Requirements
Physical Requirements: This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs. Must reside within the territory (or within 30 miles of its border) and, depending on territory needs, within reasonable proximity to a major airport. Requires eligibility to drive a company vehicle and ability to travel independently by air. Travel may be up to 75% of the time, including occasional after-hours work based on business needs.
Qualifications
- Bachelor’s degree in nursing, social work, psychology, or a related healthcare field; advanced degree preferred.
- Minimum of 3–5 years of experience in pharma with preferred candidates having experience in patient education, patient navigation, advocacy, or pharmaceutical patient support services.
- Knowledge of neurology, psychiatry, or movement disorders preferred, experience with Parkinson’s Disease or PDP strongly desired.
- Demonstrated ability to build empathetic and supportive relationships with patients and caregivers.
- Excellent communication, interpersonal, and active listening skills.
- Experience collaborating across marketing, patient support services, advocacy, and field-based teams.
- Familiarity with compliance standards for patient-facing pharmaceutical roles.
- Ability to meet travel requirements, including driving and overnight stays; air travel as needed.
Skills
- Patient-Centered Focus – Dedicated to improving patient and caregiver experiences.
- Empathy & Emotional Intelligence – Skilled at providing compassionate support.
- Collaboration & Teamwork – Works effectively across functions and with external partners.
- Strong Communication – Clear and effective educator with patients, caregivers, and internal teams.
- Adaptability & Initiative – Proactive in meeting evolving patient needs.
- Privacy, Compliance & Confidentiality – Consistently safeguards patient health information and adheres to company compliance and privacy standards; exercises discretion in all patient and caregiver interactions.
Benefits
- Competitive base, bonus, new hire and ongoing equity packages
- Medical, dental, and vision insurance
- Employer-paid life, disability, business travel and EAP coverage
- 401(k) Plan with a fully vested company match 1:1 up to 5%
- Employee Stock Purchase Plan with a 2-year purchase price lock-in
- 15+ vacation days
- 13‑15 paid holidays, including office closure between December 24th and January 1st
- 10 days of paid sick time
- Paid parental leave benefit
- Tuition assistance
Pay
Salary Range $109,500—$136,900 USD. In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location.
We need to ensure we didn't include any boilerplate like EEO, legal, etc. We removed those.
Check for duplicated lines: none.
Check that we preserved all substantive info: location list? We included location in About the role? Not yet. We need to include location seeking talent near list. Let's add that to About the role paragraph.
About the role paragraph: include Acadia mission, role description, location list.
Let's craft About the role:
Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson’s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer’s disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we’re here to be their difference. Seeking talent near: Atlanta, GA; Miami, FL; Charlotte, NC; Raleigh, NC; Charleston, SC; Virginia Beach, VA. As a Patient Educator, you’ll be at the heart of our mission to empower patients and caregivers navigating the challenges of Parkinson’s Disease Psychosis (PDP). In this vital role, you’ll deliver compassionate, clear, and actionable disease state education—helping individuals understand their condition and explore treatment options, including NUPLAZID®. You’ll serve as a trusted guide during early patient engagement, bridging the gap between diagnosis and ongoing support. By ensuring a smooth transition to ACADIA Connect and Patient Access Managers (PAMs), you’ll help patients access the resources they need for coverage, affordability, and long-term treatment adherence.
That covers location.
Now ensure we didn't miss any substantive info: The "Key Responsibilities" heading we turned into list items; we kept the subheadings inside li. Good.
Qualifications: we included all bullet points.
Skills: we included competencies.
Physical Requirements: we included under Requirements.
Benefits: we included all.
Pay: we included salary range and bonus/equity.
We omitted Schedule section as not explicitly stated.
Check for any leftover boilerplate: we removed EEO, legal, privacy
- for any list of duties/requirements/benefits. So we can have a
- with each responsibility as
- . Within each li we can keep the description sentences.
Qualifications: bullet list (Bachelor’s degree..., Minimum of 3–5 years..., Knowledge..., Demonstrated ability..., Excellent communication..., Experience collaborating..., Familiarity..., Ability to meet travel requirements...). Also there is "Competencies:" list (Patient-Centered Focus, Empathy & Emotional Intelligence, Collaboration & Teamwork, Strong Communication, Adaptability & Initiative, Privacy, Compliance & Confidentiality). Those could be Skills.
Physical Requirements: also substantive; maybe include under Requirements? Not a standard heading but we could include under Requirements (maybe "Physical Requirements"). The instruction allows headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use Requirements for physical requirements and maybe also travel? But we already have Qualifications for education/experience. Could put physical requirements under Requirements.
We need to ensure we don't repeat job title as heading. Not needed.
We must output only HTML fragment, no /, no markdown.
Let's craft:
About the role
... description including mission, location, etc.
Responsibilities
- Patient Caregiver Support: Deliver pre-prescription (pre-NBRx) disease state education to patients and caregivers via small group meetings and presentations to advocacy groups, community-based organizations, and professional societies. Provide information regarding product efficacy, safety, and access support available through ACADIA Connect to patients and/or caregivers who have opted in through various programs. Offer approved educational resources helping patients and caregivers understand their disease and empower them to talk to their doctor about PDP. Distribute approved educational materials to enhance patient and caregiver awareness of PDP and potential treatment with NUPLAZID®. Build trusting relationships to ensure patients and caregivers feel supported throughout their journey.
- Access & Coverage Coordination: Collaborate with Patient Access Managers (PAMs) to address patient or caregiver questions related to coverage, reimbursement, and affordability. Facilitate the referral and transition process for patients into ACADIA Connect for comprehensive access assistance.
- Cross-Functional Collaboration: Partner primarily with Neurology Sales Specialists and Long-Term Care Sales Specialists to ensure community-based healthcare providers are aware of Patient Educator resource provided by ACADIA. Respond to inquiries generated through patient/caregivers, key customers, community organizations, and/or advocacy events. Collaborate with community-based organizations, advocacy organizations, and professional societies to support patient and caregiver education programs.
- Education and Program Enhancement: Provide feedback and insights to the marketing team to improve patient engagement and educational initiatives.
Requirements
Physical Requirements: This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs. Must reside within the territory (or within 30 miles of its border) and, depending on territory needs, within reasonable proximity to a major airport. Requires eligibility to drive a company vehicle and ability to travel independently by air. Travel may be up to 75% of the time, including occasional after-hours work based on business needs.
Qualifications
- Bachelor’s degree in nursing, social work, psychology, or a related healthcare field; advanced degree preferred.
- Minimum of 3–5 years of experience in pharma with preferred candidates having experience in patient education, patient navigation, advocacy, or pharmaceutical patient support services.
- Knowledge of neurology, psychiatry, or movement disorders preferred, experience with Parkinson’s Disease or PDP strongly desired.
- Demonstrated ability to build empathetic and supportive relationships with patients and caregivers.
- Excellent communication, interpersonal, and active listening skills.
- Experience collaborating across marketing, patient support services, advocacy, and field-based teams.
- Familiarity with compliance standards for patient-facing pharmaceutical roles.
- Ability to meet travel requirements, including driving and overnight stays; air travel as needed.
Skills
- Patient-Centered Focus – Dedicated to improving patient and caregiver experiences.
- Empathy & Emotional Intelligence – Skilled at providing compassionate support.
- Collaboration & Teamwork – Works effectively across functions and with external partners.
- Strong Communication – Clear and effective educator with patients, caregivers, and internal teams.
- Adaptability & Initiative – Proactive in meeting evolving patient needs.
- Privacy, Compliance & Confidentiality – Consistently safeguards patient health information and adheres to company compliance and privacy standards; exercises discretion in all patient and caregiver interactions.
Benefits
- Competitive base, bonus, new hire and ongoing equity packages
- Medical, dental, and vision insurance
- Employer-paid life, disability, business travel and EAP coverage
- 401(k) Plan with a fully vested company match 1:1 up to 5%
- Employee Stock Purchase Plan with a 2-year purchase price lock-in
- 15+ vacation days
- 13‑15 paid holidays, including office closure between December 24th and January 1st
- 10 days of paid sick time
- Paid parental leave benefit
- Tuition assistance
Pay
Salary Range $109,500—$136,900 USD. In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location.
We need to ensure we didn't include any boilerplate like EEO, legal, etc. We removed those. Check for duplicated lines: none. Check that we preserved all substantive info: location list? We included location in About the role? Not yet. We need to include location seeking talent near list. Let's add that to About the role paragraph. About the role paragraph: include Acadia mission, role description, location list. Let's craft About the role:Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson’s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer’s disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we’re here to be their difference. Seeking talent near: Atlanta, GA; Miami, FL; Charlotte, NC; Raleigh, NC; Charleston, SC; Virginia Beach, VA. As a Patient Educator, you’ll be at the heart of our mission to empower patients and caregivers navigating the challenges of Parkinson’s Disease Psychosis (PDP). In this vital role, you’ll deliver compassionate, clear, and actionable disease state education—helping individuals understand their condition and explore treatment options, including NUPLAZID®. You’ll serve as a trusted guide during early patient engagement, bridging the gap between diagnosis and ongoing support. By ensuring a smooth transition to ACADIA Connect and Patient Access Managers (PAMs), you’ll help patients access the resources they need for coverage, affordability, and long-term treatment adherence.
That covers location. Now ensure we didn't miss any substantive info: The "Key Responsibilities" heading we turned into list items; we kept the subheadings inside li. Good. Qualifications: we included all bullet points. Skills: we included competencies. Physical Requirements: we included under Requirements. Benefits: we included all. Pay: we included salary range and bonus/equity. We omitted Schedule section as not explicitly stated. Check for any leftover boilerplate: we removed EEO, legal, privacy
- . Within each li we can keep the description sentences.
Qualifications: bullet list (Bachelor’s degree..., Minimum of 3–5 years..., Knowledge..., Demonstrated ability..., Excellent communication..., Experience collaborating..., Familiarity..., Ability to meet travel requirements...). Also there is "Competencies:" list (Patient-Centered Focus, Empathy & Emotional Intelligence, Collaboration & Teamwork, Strong Communication, Adaptability & Initiative, Privacy, Compliance & Confidentiality). Those could be Skills.
Physical Requirements: also substantive; maybe include under Requirements? Not a standard heading but we could include under Requirements (maybe "Physical Requirements"). The instruction allows headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use Requirements for physical requirements and maybe also travel? But we already have Qualifications for education/experience. Could put physical requirements under Requirements.
We need to ensure we don't repeat job title as heading. Not needed.
We must output only HTML fragment, no /, no markdown.
Let's craft: