Patient Dining Supervisor

About the role

The Patient Dining Supervisor coordinates patient meal services, handles special dietary requests, and oversees the daily operations of the Patient Dining Program. This role is essential to building a culture of comfort and compassion in the healthcare environment.

Responsibilities

• Staff Oversight: Supervise, train, and coach Patient Dining Associates to ensure excellent service delivery, including helping patients make menu choices, assembling trays, and handling meal delivery/retrieval.
• Shift Management: Ensure units are properly staffed and daily schedules are maintained to support timely meal services.
• Team Communication: Conduct daily associate team meetings following departmental communication guidelines and templates.
• Professional Development: Attend and participate in department meetings, training sessions, and staff development programs.
• Dietary Compliance: Guide patients through menu selections, collaborating with nursing and clinical dietitians to ensure orders comply with nutritional restrictions, food allergies, sensitivities, and cultural or religious preferences.
• Patient Data Management: Maintain current, accurate patient records and dietary information for assigned units.
• Specialized Care Support: Assist dietitians in monitoring patients with specialized needs, including NPO (nothing by mouth) status, liquid diets, or strict calorie counts.
• Service Execution: Manage tray tickets and assemble meals accurately and efficiently. Deliver and retrieve trays from patient rooms according to schedule.
• Cross-Functional Support: Occasionally assist with breaking down, loading, or washing small wares and dishes between meal services to keep operations running smoothly.

Qualifications

• Minimum of a high school diploma/GED preferred, or up to one month of related experience/training, or an equivalent combination of education and experience.
• Communication: Ability to read, write, and interpret documents in English (such as safety rules, procedure manuals, and operational logs). Strong verbal communication skills for coordinating with patients, families, healthcare staff, and team members.
• Technical Aptitude: Comfort operating or learning hospital Admission, Discharge, and Transfer (ADT) systems and other computer-based patient care registries.
• Mathematical Ability: Competency in basic math skills (addition, subtraction, multiplication, division) using whole numbers, fractions, and decimals, alongside the ability to compute ratios and percentages.
• Problem Solving: Strong reasoning skills with the ability to apply common sense to execute written or oral instructions and resolve daily, concrete operational challenges.
• Active Environment: Frequently required to stand, walk, sit, reach, and use hands to handle or feel objects and equipment. Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
• Lifting & Mobility: Must be able to regularly push or maneuver heavy food delivery carts and occasionally lift and/or move up to 50–100 pounds.
• Sensory: Regular talking and listening are required to interact with patients and clinical staff. Ability to taste or smell as required for quality assurance.

Benefits

• We offer eligible employees competitive pay and access to a range of benefits and support programs, including medical, dental, vision, prescription coverage, short-term disability, 401(k), employee assistance, childcare assistance, discounts, paid holidays, and longevity bonuses.

Pay

Salary Min: $24

Schedule

Salary Max: $26

Skills

Not specified

Benefits

Not specified

Schedule

Not specified

Location

Valhalla, NY