PATIENT DINING ASSOCIATE/DIETARY AIDE (PART TIME)

Location: Novant Health Huntersville Medical Center, 10030 Gilead Road, Huntersville, NC 28078.

About the role

Patient Dining Associates work on assigned units in a healthcare facility, providing services that include helping patients make menu selections, assembling, delivering, and picking up meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature.

At Morrison Healthcare, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Your work will nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

Responsibilities

• Help patients understand their menu selections and work with nursing to ensure orders comply with nutritional requirements or restrictions.
• Work with caregivers and the culinary team to determine menu alternatives for patients with food allergies, sensitivities, cultural, ethnic, or religious preferences, or additional selection inquiries.
• Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner.
• Retrieve trays from patient rooms at assigned times.
• Comply with regulatory agency standards, including federal, state, and JCAHO.
• Adhere to facility confidentiality and patient rights policies as outlined in HIPAA.
• Follow Hazard Analysis Critical Control Point (HACCP) guidelines for food handling, cleaning workstations, and breaking down the patient tray line.
• Follow facility and department infection control policies and procedures.
• Assist dietitians in monitoring patients on restricted diets, such as liquid diets or specific calorie counts.
• Communicate patient concerns or problems to appropriate personnel in a timely manner, following department procedures.
• Complete all daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
• Comply with federal, state, and local health and sanitation regulations, as well as department sanitation procedures.
• Perform other duties as assigned.

Requirements

• Ability to read, write, and interpret documents in English.
• Basic computer and mathematical skills.
• Must be able to occasionally lift or move up to 100 pounds and maneuver/push food delivery carts.
• Prior patient dining, food service, and customer service experience preferred.

Schedule

Part-time; days may vary, 12-hour shifts (6:45 AM to 6:45 PM). Rotating weekends required.

Pay

Fixed pay rate: $17.00 per hour.

Benefits

Full-time and part-time positions are offered the following benefits:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer:

• Medical, Dental, and Vision Insurance
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.