Patient Coordinator Lead

Essential Duties and Responsibilities

• Collects and processes payments
• When we receive authorizations back in the mail, imports and calls parents
• Schedules treatment appointments and recall appointments
• Confirms treatment appointments
• Takes calls throughout the day
• Processes No Show Reports
• Schedules patients from ASAP
• List Checks patients in and out
• Verifies info on file
• Verifies eligibility with insurance
• Calls patients when past 10 mins
• Confirms observation appointments
• Schedules observation appointments
• Works on daily sign in sheet
• Scans in NPP, and enters it in the system

Qualifications

• High school diploma or equivalent
• 6+ months of healthcare/dental front office experience is preferred
• Bilingual in Spanish is preferred