Patient Coordinator, FL PACE Centers

About the Role

Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. We operate Florida PACE (Program of All-Inclusive Care for the Elderly) Centers, the largest PACE program in Florida, which serves as a health plan, healthcare provider, and social center designed for older adults with complex medical needs. We have four adult day health centers that serve participants in Miami-Dade and Broward counties.

Responsibilities

• Schedules all participant diagnostic appointments and medical consultations for PACE participants and enters appointments into the PACE medical authorization system.
• Tracks appointments and produces reports as requested to monitor data.
• Coordinates with caregivers, transportation department, ALF staff, and escorts to ensure participants attend appointments.
• Oversees unit-specific documentation per department guidelines and regulatory standards.
• Provides necessary coordination with other departments and acts as support for the receptionist.
• Performs other support functions as needed.
• Attends department meetings and in-services as required.

Requirements

• High School Diploma or equivalent.
• Two years of office/clerical experience, preferably in a healthcare setting.
• Bilingual (Spanish/English) preferred.
• Knowledge of medical terminology.
• Ability to work with geriatric participants.
• Ability to gather data, compile information, and prepare reports.
• Must be able to speak, read, and write English.

Skills

• Excellent communication and interpersonal skills.
• Ability to think and act calmly in unusual situations.
• Ensures confidentiality and security of patients’ medical information.
• Adheres to organizational Mission, Vision, and Values.
• Demonstrates professionalism, accountability, and a caring attitude.

Work Conditions

• Normal working conditions with adequate lighting and ventilation.
• No routine exposure to blood/body fluids/tissues, but may occasionally require performing unplanned activities involving exposure.

Benefits

• Competitive compensation.
• Medical, dental, and vision coverage.
• 403(b)-retirement savings plan for eligible full and part-time positions.
• Free on-campus parking.
• Onsite fitness center.

Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.