Patient Coordinator at Wisdom Teeth OKC

About the role

The Patient Coordinator plays a vital role in ensuring smooth scheduling, preparation, and follow-up for patient appointments. This position supports patients throughout their care experience, coordinates communication between providers and patients, and ensures all clinical and administrative needs are met.

Essential Responsibilities

• Schedule all patient appointments, ensuring accuracy in time allocation, provider availability, and operatory needs.
• Confirm appointments are appropriately spaced and aligned with provider and operatory availability.
• Collapse Coordinate pre-appointment and follow-up visits as directed by the clinical team.
• Contact patients to confirm appointments and provide preparation and follow-up instructions.
• Collapse Clearly communicate preparation instructions, financial expectations, and appointment timelines.
• Address patient questions and concerns in a professional and compassionate manner.
• Maintain the appointment calendar and alert the Office Manager or clinical team of any conflicts or changes.
• Monitor and reorder supplies as needed to support daily operations.
• Assist patients at check-in and check-out when necessary.
• Support administrative projects and provide coverage during absences or high-volume periods.
• Participate in regular staff meetings and training sessions.
• Perform other duties and responsibilities assigned by management.

Qualifications & Experience

• High school diploma or equivalent required; some college coursework or healthcare-related education preferred.
• Previous experience in dental or healthcare scheduling preferred.
• Strong organizational and multitasking skills.
• Excellent communication and patient service skills.
• Familiarity with dental practice management software (e.g., Dentrix, Eaglesoft) is a plus.

Salary

$18 - $20/hour