Patient Coordinator

Responsibilities

• Greet patients with professionalism and warmth.
• Answer incoming phone calls and schedule appointments efficiently.
• Verify insurance benefits and obtain necessary patient information.
• Check patients in and out while maintaining accurate records.
• Collect co-pays, balances, and process payments.
• Cook up treatment schedules with doctors and clinical staff.
• Maintain patient charts and ensure all documentation is complete.
• Aid with recall, confirmations, and appointment follow-up.
• Provide exceptional customer service while creating a positive patient experience.

Qualifications

• Minimum 1 year of dental front office or patient coordinator experience.
• Experience with Open Dental software preferred.
• Knowledge of dental insurance verification and benefit breakdowns preferred.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Ability to work efficiently in a fast-paced, team-oriented specialty practice.

About the Role

Wave Dental Specialists – Atlanta is looking for a friendly, organized, and patient-focused Full-Time Patient Coordinator to join their team in Buckhead. As the first point of contact for their patients, this position plays a key role in creating an exceptional experience while keeping their busy specialty practice running smoothly.

Requirements

• Education and Training: High School Diploma or equivalent. Minimum one-year related experience and/or training; or equivalent of combination of education and experience.

FLSA Status

Hourly

Reports to

Operations Manager