Patient Coordinator

About the role

A Patient Coordinator at St. Louis Eye Surgery & Laser Center is responsible for providing exceptional customer service, managing patient flow, and performing administrative tasks to ensure a smooth check-in/out experience for patients.

Responsibilities

• Facilitate patient flow
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in person
• Manage patient flow in the office
• Practice urgency with patients' time, as well as Doctor's time and schedule
• Complete daily reconciliations / close day / countdown cash drawer
• Perform general office duties and cleaning

Requirements

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Qualifications

• Ability to interact with all levels of employees in a courteous, professional manner
• Desire to gain industry knowledge and training
• Ability to grow, adapt, and accept change
• Commitment to work over 40 hours to meet the needs of the business
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

Skills

• Microsoft Excel, Word, PowerPoint, Outlook proficiency
• Physical requirements: frequent walking (75%), sitting (50%), standing (50%), bending, stooping, and reaching (25–50%)
• Lifting, carrying, pushing, and pulling items up to 25 lbs
• Strong fine motor skills and full use of hands
• Visual and auditory acuity including color, depth, peripheral vision, and the ability to adjust focus
• Occasional driving or climbing may also be necessary

Benefits

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts

Pay

Competitive base pay

Schedule

Full time, Monday-Friday from 5:30am-4:00pm. Shifts may vary as needed.