Patient Coordinator

The Role

The Patient Coordinator will assist in managing the front desk operations of SportsMed Physical Therapy, including scheduling appointments, verifying insurance benefits, and supporting the team.

Responsibilities

• Assist patients and visitors by answering inquiries and scheduling/appending appointments.
• Optimize patient satisfaction and provider time by completing insurance verifications and ensuring availability of treatment information.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Protect patients' rights by maintaining confidentiality of personal and financial information.
• Maintain operations by following policies and procedures and reporting needed changes.

Requirements

• An ability to work in a fast-paced environment.
• Multitasking skills.
• Flexibility.
• Professional telephone skills.
• Excellent customer service skills.
• Superior time management.
• Organization skills.
• Attention to detail.
• Computer skills (EMR Systems, Microsoft Excel, Microsoft Outlook).
• Focus on quality.
• Professionalism.
• Experience working in a Physical therapy environment, medical office, or hospitality background with a strong emphasis on customer service.
• Bilingual-Spanish is a plus.

Benefits

This position starts part-time with potential to grow into a full-time position with benefits. Pay range is $20.00 - $24.00 per hour.