Patient Coordinator

Overview

Are you looking to make a difference in healthcare? Look no further! MedQuest Imaging, a trusted partner of Novant Health, is seeking dynamic individuals to join our team. We’re a premier manager of outpatient diagnostic imaging facilities, dedicated to our team members' growth and development and we want you.

Facility

Novant Health Breast Center Huntersville
Location: 10030 Gilead Rd #100, Huntersville

Position Type

Full-time 40 hours

Work Schedule Details

Monday-Friday

Responsibilities

• welcoming all patients and their family members into the imaging center
• making patients and all visitors feel comfortable
• anticipating and attending to the needs of our patients
• checking patients in
• answering the telephone
• routing incoming calls to the appropriate party
• scheduling patient appointments
• collecting balances from patients’ financial responsibility at time of service
• other front office/desk duties as necessary

Qualifications

• Education: High School Diploma or equivalent
• Prior Experience: 0 - 2+ years of experience working in a customer support role or hospitality field
• Special Qualifications: Strong customer service background and focus
  Professional written and verbal communication skills
  Working knowledge and ability to perform accurately and efficiently on computer
  Demonstrated ability to multi-task
  Ability to work in a fast-paced environment
• Preferred Skills/Experience: Experience working in a physician practice or other type of medical services office
  Knowledge of medical terminology
  Prior patient collections experience in a medical setting
  Medical records experience
  Bachelor’s Degree

Company Message

About MedQuest Imaging
Founded in 1996, MedQuest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify, diagnose, and monitor a range of health conditions. In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, and X-ray, MedQuest uses proprietary systems and processes to optimize center operations, control costs, and deliver an unmatched patient experience. Patients, referring physicians, and healthcare systems count on MedQuest, and we’re growing to meet the demand. A career with our team includes limited or no weekend work, competitive salaries and benefits, and hybrid/remote opportunities based on role.

To learn more, visit www.MQImaging.com.