Patient Coordinator

About the role

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service.

Responsibilities

• Greeting and checking-in patients
• Scheduling appointments
• Answering incoming phone calls
• Verifying insurance coverage
• Obtaining necessary authorization
• Collecting payments
• Processing new patients
• Helping the clinic maintain optimal performance

Why Choose Ivy?

• Best Employer: Recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
• Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO plans, paid holidays, and bonus incentive opportunities.
• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook
• Great time management and ability to multi-task in a fast-paced environment
• Self-motivated with a drive to exceed patient expectations
• Adaptability and positive attitude with fluctuating workloads
• Self-motivated with the eagerness to learn and grow
• Dedication to exceptional patient outcomes and quality of care